Call Center Representative

• Monitor customer accounts daily to identify aged receivables and contact customers for payment.
• Keep detailed records and reporting on collection activity including updating systems and trackers.
• Receive in-bound AR related calls.
• Resolve billing issues.
• Research and respond to inquiries from service and parts customers, Lithia stores and internal customers within the timeframe that aligns with established service level agreements.
• Other duties as assigned.

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Call Center Representative

Senior Call Center Representative