Program Manager III
Centene Corporation
Program Manager, People Operations
Lithia & Driveway
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $60,000 - $75,000 per year
Job Level
Mid-LevelSenior
About the role
- Serve as the primary operational contact for talent acquisition partners and external vendors, providing guidance on systems, processes, and partnerships
- Manage talent acquisition systems and tools, including configuration, troubleshooting, and coordination with People Technology for updates and enhancements
- Lead cross-functional talent acquisition initiatives, collaborating with People & Culture, IT, Compliance, and external partners to drive strategic outcomes
- Monitor and analyze talent acquisition KPI metrics (e.g., time-to-fill, cost-per-hire, candidate quality) to identify trends and recommend improvements
- Oversee internal and external reporting ensuring accuracy and compliance with federal and state regulations
- Ensure data integrity across talent acquisition platforms, maintaining consistency and reliability in candidate and process data
- Develop and maintain standard operating procedures (SOPs) to promote consistency, scalability, and process adherence across locations
- Drive process optimization and standardization, identifying opportunities to streamline workflows and enhance recruiter efficiency
- Lead change management efforts for new systems and processes, including training, communication, and adoption tracking
- Support vendor management activities, including contract renewals, invoice processing, and budget tracking in partnership with Procurement and Finance
- Provide training and user support for talent acquisition systems and tools, ensuring effective utilization and continuous improvement
- Support talent acquisition and onboarding during acquisitions, facilitating data consolidation, system integration, and process alignment
- Report to the Manager, People Operations and collaborate across talent acquisition, People & Culture, IT, Compliance, Procurement, and Finance
- Travel up to 25%
Requirements
- 3–5+ years of talent acquisition operations and/or HR operations
- Expertise in talent acquisition operations, systems, and workflows
- Proficient in Workday Recruiting, reporting, business processes, integrations, and security roles
- Strong knowledge of talent acquisition metrics/KPIs (time-to-fill, cost-per-hire, candidate quality, source effectiveness)
- Skilled in data reporting and analysis (Excel pivot tables, VLOOKUP, dashboards, and data visualization)
- Proven ability to develop and maintain SOPs and document processes
- Experienced in vendor oversight and contract management, including renewals, invoicing, compliance, and performance tracking
- Strong capability in change management, including training, communication, adoption tracking, and UAT
- Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams)
- High School Diploma or equivalent required; Bachelor’s degree preferred
- 18 years or older required
- Track record of providing day-to-day operational support for recruiters, hiring teams, and HR partners
- Hands-on experience with HRIS and ATS platforms
- Detail-oriented and able to prioritize multiple initiatives
- Travel up to 25%
Benefits
- Competitive pay
- Medical, Dental, and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
talent acquisition operationsHR operationsWorkday Recruitingdata reportingdata analysisSOP developmentvendor managementchange managementExcel pivot tablesdata visualization
Soft skills
communicationcollaborationdetail-orientedprioritizationtrainingguidanceprocess optimizationanalytical thinkingproblem-solvingleadership
Certifications
Bachelor's degreeHigh School Diploma or equivalent
