Accounts Receivable Representative

Lithia & Driveway

Accounts Receivable Representative responsible for managing customer accounts and collections at Lithia & Driveway. Ensuring timely payments and handling billing inquiries with strong customer service focus.

Posted 5/8/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $17 - $24 per hourWebsite

About the role

Key responsibilities & impact

Monitor customer accounts daily and identify aged receivables
Contact customers to secure timely payments
Maintain accurate records, reports, and system updates
Handle inbound AR-related calls and billing inquiries
Research and resolve service and parts billing issues
Respond to internal and external inquiries within service-level timelines
Support additional AR and collections tasks as needed

Requirements

What you’ll need

High School graduate or equivalent
18 years or older required
Strong attention to detail and sense of urgency
Clear, professional communication (written and verbal)
Strong active listening and problem-solving skills
Critical thinking with the ability to evaluate and resolve issues effectively
Strong time management and ability to prioritize competing tasks
Prior customer service experience
Experience with outbound calls or collections is a plus
Comfortable navigating multiple systems and tools

Benefits

Comp & perks

Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

attention to detailsense of urgencyprofessional communicationactive listeningproblem-solvingcritical thinkingtime managementprioritization

Certifications

High School diploma or equivalent