Lithia & Driveway

Collateral Analyst I

Lithia & Driveway

full-time

Posted on:

Location Type: Hybrid

Location: Tigard • Oregon • 🇺🇸 United States

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Salary

💰 $21 - $24 per hour

Job Level

Mid-LevelSenior

About the role

  • Review and update DFC repossession log with accuracy
  • Assign repossession vehicles to 3rd party recovery agents in a timely manner
  • Utilize high level skip-tracing practices to obtain customer and vehicle location information
  • Consistently update 3rd party vendors with most recent location data for assigned collateral
  • Navigate and update 3rd party repossession assignment systems
  • Make outbound collection attempts by phone, mail, and e-mail to resolve delinquent accounts in an ethically responsible manner
  • Meet or exceed established call volume and account action requirements
  • Process recovery cost analysis & KBB for recovered vehicles
  • Other duties as assigned

Requirements

  • High School graduate or equivalent, 18 years or older required.
  • Strong attention to detail
  • Sense of urgency
  • Excellent communication
  • PC skills including knowledge and use of MS Office (Excel, Word, Windows, etc.)
  • Experience with outbound calls or collections is valuable
  • Knowledge of Skip Tracing techniques is preferred
Benefits
  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
skip-tracingrecovery cost analysisKBB
Soft skills
attention to detailsense of urgencyexcellent communication