Litera

Site Reliability Engineer

Litera

full-time

Posted on:

Location Type: Hybrid

Location: DenverColoradoNorth CarolinaUnited States

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Salary

💰 $120,000 - $150,000 per year

About the role

  • Own SaaS application reliability and architecture
  • Solve complex systems issues
  • Support and escalate customer-facing issues
  • Participate in a 24/7 on-call rotation
  • Lead root cause analysis and remediation efforts
  • Automate workflows to improve efficiency
  • Build and maintain dashboards for real-time monitoring
  • Drive reliability improvements across cloud infrastructure
  • Enforce security and compliance standards
  • Coordinate cross-team incident resolution
  • Manage disaster recovery and operational playbooks
  • Mentor engineers and foster technical excellence
  • Be a reliable, collaborative presence on the team

Requirements

  • 5 years of experience as an SRE
  • Experience performing log analysis and software remediation
  • Experience using configuration management tools (Terraform, Puppet, Ansible)
  • Experience working with cloud platforms (Azure/AWS) and remote collocated systems
  • Familiarity with AI-driven tools such as Claude AI, GitHub Copilot, Cursor, or Devin AI
  • Deep knowledge in monitoring and alerting tools (New Relic, Datadog, Dynatrace)
  • Confidence in navigating and troubleshooting operating systems (Windows, Linux)
  • Communicates clearly and effectively to drive alignment across teams
  • Collaborates cross-functionally to deliver results and move work forward
  • Strong sense of urgency when it matters.
Benefits
  • Health insurance
  • Retirement savings plans
  • Generous paid time off
  • Supportive work-life balance
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaS application reliabilitylog analysissoftware remediationconfiguration managementcloud platformsmonitoring toolsalerting toolsoperating systemsdisaster recoveryautomation
Soft Skills
communicationcollaborationmentoringproblem-solvingurgencyleadershiptechnical excellencecross-team coordinationcustomer supportincident resolution