Site Reliability Engineer

Litera

Site Reliability Engineer focusing on SaaS reliability and cloud infrastructure. Work with global law firms innovating in legal tech for 30 years.

Posted 4/15/2026full-timeRaleigh • Colorado, North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $120,000 - $150,000 per yearWebsite

Tech Stack

Tools & technologies

AnsibleAWSAzureCloudLinuxPuppetTerraform

About the role

Key responsibilities & impact

Own SaaS application reliability and architecture
Solve complex systems issues
Support and escalated customer-facing issues
Participate in a 24/7 on-call rotation
Lead root cause analysis and remediation efforts
Automate workflows to improve efficiency
Build and maintain dashboards for real-time monitoring
Drive reliability improvements across cloud infrastructure
Enforce security and compliance standards
Coordinate cross-team incident resolution
Manage disaster recovery and operational playbooks
Mentor engineers and foster technical excellence
Be a reliable, collaborative presence on the team

Requirements

What you’ll need

5 Years of experience as an SRE
Experience performing log analysis and software remediation
Experience using configuration management tools (Terraform, Puppet, Ansible)
Experience working with cloud platforms (Azure/AWS) and remote collocated systems
Familiarity with AI-driven tools such as Claude AI, GitHub Copilot, Cursor, or Devin AI
Deep knowledge in monitoring and alerting tools (New Relic, Datadog, Dynatrace)
Confidence in navigating and troubleshooting operating systems (Windows, Linux)

Benefits

Comp & perks

Health insurance
Retirement savings plans
Generous paid time off
Supportive work-life balance
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SaaS application reliabilitylog analysissoftware remediationconfiguration managementcloud platformsmonitoring toolsalerting toolsoperating systemsdisaster recoveryautomation

Soft Skills

collaborationmentoringproblem-solvingleadershipcommunicationtechnical excellenceincident resolutionefficiency improvementroot cause analysisreliability improvement