Liquidity Services

Customer Success Specialist II

Liquidity Services

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $58,600 - $73,200 per year

About the role

  • Assist in managing national accounts, ensuring client needs are met and sales are completed in a timely manner
  • Monitor asset progress, identify potential risks, and communicate updates to stakeholders.
  • Collaborate with cross-functional teams to resolve issues and maintain high levels of client satisfaction.
  • Coordinate buyer pickup appointments, working closely with site contacts and buyers to ensure timely and accurate scheduling.
  • Perform other duties as assigned by the manager.

Requirements

  • Associate’s degree or equivalent work experience.
  • 2+ years of administrative or coordination experience in an office environment, preferably supporting operations or sales teams.
  • Exposure to industrial or heavy equipment industry preferred but not required.
  • Proficiency in Microsoft Office Suite, particularly Excel.
  • Comfortable navigating internal systems and databases.
  • Strong organizational skills and attention to detail.
  • Effective written and verbal communication abilities.
  • Collaborative approach with the ability to work across teams.
  • Ability to manage multiple tasks in time-sensitive situations.
  • Ability to identify and communicate potential issues promptly.
  • Ability to work independently while following established procedures.
Benefits
  • Competitive wages
  • Healthcare (medical, dental, vision, prescription drugs, FSAs)
  • 401(k) plan
  • Paid time off (PTO) and holidays
  • Paid parental leave
  • Life and disability insurance
  • Employee Assistance Program (EAP)
  • Professional development and tuition assistance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
administrative experiencecoordination experienceMicrosoft Office SuiteExcelinternal systems navigationdatabase management
Soft Skills
organizational skillsattention to detailwritten communicationverbal communicationcollaborationtime managementproblem identificationindependence
Certifications
Associate’s degree