Liquidity Services

Client Solutions Analyst

Liquidity Services

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $58,600 - $73,200 per year

About the role

  • Serve as a primary point of contact for a wide range of client requests, including explaining complex liquidation data and addressing operational challenges to meet client needs.
  • Collaborate with multiple internal departments—such as transportation, planning, warehouse operations, finance, and sales—to implement new business programs and coordinate key aspects of client accounts.
  • Partner with Client Solutions Account Managers to develop presentations for recurring meetings and Quarterly Business Reviews using Microsoft PowerPoint, supported by analysis in Microsoft Excel. The team presents account performance to clients and identifies improvement opportunities for both the company and its clients.
  • Analyze historical and current data to define key trends and work with Client Solutions management to apply insights for the benefit of both the client and the organization, utilizing tools such as Power BI for real-time data visualization.
  • Identify and pursue business growth opportunities within existing client accounts.
  • Utilize LS custom-built systems to extract inventory and sales data, generating complex and accurate reports used by company leadership and clients to highlight successes and areas for improvement.
  • Conduct financial reconciliations according to client contractual terms and collaborate with the finance department to facilitate client settlements.
  • Act as an intermediary between sellers and buyers on the platform to ensure a positive user experience for all parties involved.
  • Create and update Standard Operating Procedures (SOPs) for both internal and external teams, providing clear guidance on the dispositioning of various inventory segments.

Requirements

  • Preferred: Bachelor’s degree in supply chain, logistics, business, or finance
  • Preferred: At least two years of experience in data and reporting analysis to support internal business decisions and client performance metrics.
  • Experience in supply chain, consulting, or the retail industry.
  • Interest in client-facing roles within a fast-paced e-commerce company.
  • Strong analytical abilities and advanced expertise in Microsoft Excel to create and interpret reports effectively.
  • Proficiency in data visualization, including transforming raw data into graphical representations and infographics for internal and client presentations.
  • Experience with Power BI or similar data visualization tools.
  • Ability to understand and communicate complex data reports to present key financial information effectively to clients.
  • Exhibits critical thinking skills to identify opportunities for streamlining and automating data reporting processes.
  • Demonstrates the ability to prioritize and focus on operational tasks in a high-growth environment, maintaining attention to detail.
  • Self-motivated and committed to delivering exceptional client experiences.
Benefits
  • Competitive wages
  • Healthcare (medical, dental, vision, prescription drugs, FSAs)
  • 401(k) plan
  • Paid time off (PTO) and holidays
  • Paid parental leave
  • Life and disability insurance
  • Employee Assistance Program (EAP)
  • Professional development and tuition assistance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisreporting analysisfinancial reconciliationdata visualizationMicrosoft ExcelPower BIinventory managementsales data extractionpresentation developmentStandard Operating Procedures (SOPs)
Soft skills
analytical abilitiescritical thinkingcommunicationclient-facingattention to detailself-motivatedcollaborationproblem-solvingprioritizationoperational focus