Senior Sales Operations Analyst
LIPTON Teas and Infusions
full-time
Posted on:
Location Type: Hybrid
Location: Mississauga • 🇨🇦 Canada
Visit company websiteJob Level
Senior
About the role
- Generate, analyze, and interpret Retail and Out‑of‑Home sales reports
- Maintain dashboards and leadership reporting (including commissions, KPIs, and performance trackers)
- Identify trends, risks, and opportunities to support commercial decision‑making
- Conduct trade investment analysis and develop tools to track ROI and accountability
- Support customer distribution analysis and prepare sell‑in presentations
- Prepare deal sheet, verify deductions, oversee the entire trade investment process from the deal submission to the deduction clearance, the ad execution, etc.
- Partner with Marketing on campaign execution, sample coordination, presentations, and promotional alignment
- Support Demand Planning with data inputs, forecast tracking, and customer portal or deal‑sheet management
- Provide insights for S&OP cycles and improve forecast accuracy
- Enhance sales processes, tools, and workflows to improve efficiency
- Maintain shared templates, documentation, and master data (pricing, GS1, product info)
- Support territory planning, quota setting, and incentive program management
- Drive adoption of new tools and best practices across the team
- Support Customer Business Managers, Canadian Retail Manager, and Sales Agency teams
- Prepare monthly/quarterly business review templates and leadership reporting
- Coordinate team meetings, agendas, follow‑ups, and onboarding processes
- Assist with invoice tracking and partner payment management
Requirements
- Bachelor’s degree in Business, Marketing, Analytics, or related discipline (preferred)
- Advanced Excel and strong PowerPoint skills (must)
- Experience with Nielsen, retailer POS tools, or syndicated data (preferred)
- Familiarity with internal systems such as SAP is an asset
- Prior experience in CPG, category management, customer planning, or analytics (preferred)
- Strong communication, organization, and multitasking abilities
- Proven ability to work independently, solve problems, and make sound decisions
- Strong business acumen and ability to partner across functions
- Comfortable managing multiple priorities in a fast‑paced environment
Benefits
- Comprehensive insurance plans - health, dental + disability and life Insurance
- 401(k) with 5% company matching + an extra 4% after your first year
- Flexible Spending Account and Dependent Care Accounts
- Generous time off including paid vacation, company holidays, and floating holidays
- Parental Leave - Primary & Secondary
- Learning and development reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysissales reportingtrade investment analysisforecast trackingROI trackingKPI managementdashboard maintenanceExcelPowerPointcustomer planning
Soft skills
communicationorganizationmultitaskingproblem-solvingdecision-makingbusiness acumencollaborationefficiency improvementindependenceleadership