Sales Manager

linqd.

full-time

Posted on: 4/1/2026

Location Type: Remote

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💰 $55,000 - $75,000 per year

About the role

Responsible for training the team on account-related topics and supporting linqd with application and data management training.
The knowledge level of the sales reps is the accountability of the Sales Manager.
If gaps are identified, the Sales Manager is responsible for coordinating instruction and training design with the Training Specialist.
Coordinate a structured plan and schedule with the Training Specialist to onboard new hires.
Develop effective call guides/scripts and monitor campaign and list penetration.
Always ensure there is the proper level of support and clear communication across all accounts.
Responsible for pulling data from various platforms and providing feedback and insights.
Using the data to define the required action plan and managing team members through the actions to achieve the desired goals.
Involvement in industry-related activities and events (webinars and tradeshows) and visiting customer facilities.
Championing quality: ensuring call quality meets company and client standards.
Conduct ongoing performance coaching sessions to understand job expectations and goals and document performance concern areas.

Bachelor’s Degree in Technical, Business, or related field preferred (equivalent experience will be considered).
Minimum five years of successful management experience, preferably in a contact center or tele-sales environment.
Proven track record of driving sales, coaching teams, and enhancing customer relationships.
Must have experience in mentoring others to drive toward a common goal using best practices and tactics.
An ability to understand the role of the phone channel and support in that strategy while also providing feedback to the team to articulate a positive impact to said strategy (e.g., idea generation).
Industry knowledge is a plus.
Exceptional interpersonal skills, leadership by example.
Must have strong communication and presentation skills (both oral and written) with a high degree of professionalism.
Must have the ability to transfer knowledge and skills from one to another in such a way that the trainee can perform appropriately with the knowledge and skills they have gained.
Must understand the difference between ‘knowledge transfer’ vs. ‘skills training’ and can customize the presentation of this information based on the goal.
Proficiency in Microsoft 365 and data-driven sales analysis.
Strong understanding of CRM platforms such as Salesforce, HubSpot, Aircall, and Five9.
Ability to work under pressure whilst maintaining a cool outlook.
Thriving in an environment that never stops is a must.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data managementsales analysiscoachingmentoringcall quality monitoringperformance coachingknowledge transferskills trainingpresentation skills

Soft Skills

interpersonal skillsleadershipcommunicationprofessionalismteam managementproblem-solvingadaptabilitycollaborationcustomer relationship management