Senior Product Manager, Payments

linq

Senior Product Manager owning payments infrastructure and integration for education software company. Driving clarity and execution for K-12 financial tools and services.

Posted 4/30/2026full-time🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

Ruby on Rails

About the role

Key responsibilities & impact

Own the payments product, including the Worldpay for Platforms payfac-as-a-service integration and all district-facing payment functionality in LINQ Connect.
Be LINQ’s K–12 payments product expert, building deep knowledge of how districts receive, reconcile, and manage payments and translating it into decisions that reduce complexity and operational burden.
Assess product capabilities, backlog health, and district needs to set clear priorities, balancing near-term improvements with longer-term platform investments.
Act as the voice of the district through regular customer engagement to understand K–12 payment workflows, constraints, and outcomes.
Partner with payment operations to surface pain points and ensure product decisions enable efficient, scalable workflows; partner with training and enablement to drive internal readiness and district-facing support materials for adoption of new features.
Track the payments landscape and competitive environment to inform product decisions.
Partner with engineering, QA, design, support, implementation, and payment operations to ensure successful delivery.
Communicate priorities, decisions, risks, and progress to stakeholders clearly and consistently.

Requirements

What you’ll need

5+ years of Product Management experience on SaaS products.
Direct experience with payment infrastructure and payfac-as-a-service platforms.
Familiarity with API-based payfac integrations and risk controls (fraud prevention, chargebacks, and related controls).
Understanding of payment rails, interchange rates, and processing fees and how they impact product decisions; familiarity with payout flows, reconciliation, merchant onboarding, transaction management, and dispute resolution.
Familiarity with PCI compliance requirements and audits, and how they shape product design, data handling, and engineering decisions.
Strong client-facing experience, including regular customer engagement (advisory boards, user groups, webinars) to understand needs, challenges, and outcomes.
Demonstrated success managing complex product areas with multiple stakeholders and competing priorities.
Experience partnering with engineering teams to balance product goals with delivery realities.
Comfort operating with varying levels of structure and bringing clarity and focus to the team.
Strong written and verbal communication skills.
Strong ownership, accountability, and judgment.

Benefits

Comp & perks

Flex Your Workspace: Work remote from one of our eligible states across the US, or if you’re near Austin three days in office a week!
Planning Your Future: Our 401(k) plan comes with a 4% employer match on total earnings (not just your base salary).
Performance Pays Off: Whether it’s a company bonus or target sales commission, your hard work doesn’t go unnoticed.
Vacation Your Way: Our flexible Open Paid Time Off Plan lets you take the time you need, when you need it.
Paid Parental Leave: Take the time you need to welcome your new addition – We’ve got you covered!
Ten Paid Corporate Holidays: Enjoy a little extra downtime to relax and recharge with the ten paid holidays each year.
Giving Back: Feel good while doing good – 16 paid volunteer hours to support the causes that matter most to you. #LINQCares
Benefits That Have Your Back (And Teeth, Too!): Rock-solid medical, dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA – with contributions from LINQ. Dental perks that even cover braces for the kiddos.
Wellness Perks: Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance, employee assistance, and even pet insurance options.
Rewards For Referrals: Got an amazing candidate in your network? Send them our way and earn a referral bonus when they join the team!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Product ManagementSaaSpayment infrastructurepayfac-as-a-serviceAPI-based integrationsrisk controlsPCI compliancetransaction managementdispute resolutionreconciliation

Soft Skills

client-facing experiencecustomer engagementstakeholder managementcommunication skillsownershipaccountabilityjudgmentclarityfocusprioritization