Principal Technical Program Manager, AI Enablement

linq

Technical Program Manager focused on embedding AI into operations at LINQ, a K-12 cloud software company. Collaborating with cross-functional teams to drive innovation and deliver measurable results.

Posted 4/30/2026full-timeTexas • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Embed directly with teams across go-to-market, Engineering, Product, Operations, Finance, and Customer Experience to identify high-value AI use cases and unblock adoption.
Design, prototype, and ship internal AI workflows and tools (prompt libraries, automation scripts, internal apps) that solve real problems – both directly and by enabling teams to become self-sufficient.
Evaluate and recommend AI tooling—LLMs, copilots, automation platforms—with a bias toward practical deployment over proof-of-concept theater.
Build reusable playbooks, templates, and reference implementations that teams can adopt independently.
Establish measurement frameworks to track adoption, productivity impact, and ROI.
Own select AI-driven initiatives end-to-end, from scoping through delivery.
Drive vendor evaluation, stakeholder alignment, implementation planning, and rollout for assigned initiatives.
Coordinate across Product, Engineering, Customer Experience, and external vendors to hit milestones and manage dependencies.
Define success metrics and own post-launch adoption and iteration.
Drive awareness, excitement, and fluency around AI across the organization.
Run workshops, office hours, and enablement sessions tailored to different audiences (engineers, PMs, operations staff, leadership).
Co-own and evolve existing programs: The Vanguard (AI champions network), The Forge (internal hackathon series), and LINQ Labs (internal tools environment).
Partner with the CTO to refine and execute LINQ’s AI strategy.
Maintain an AI adoption roadmap with clear priorities, dependencies, and milestones.
Collaborate with Security (CISO) and Compliance to ensure AI tooling meets FERPA, COPPA, PCI, and CCPA requirements.
Track the AI vendor landscape and make informed build-vs-buy-vs-integrate recommendations.
Contribute to board and investor narratives around LINQ’s AI maturity.

Requirements

What you’ll need

8+ years in technical program management, developer experience, platform engineering, or a similarly cross-functional technical role.
Demonstrated ability to drive adoption of new tools and practices across an engineering organization—not just advocacy, but measurable results.
Strong technical fluency: you can review prompts, evaluate AI tools, design workflows, and build prototypes (scripting, light app development, API integrations).
Experience working with LLMs, AI copilots, or automation tooling in a professional context—not just personal experimentation.
Exceptional written and verbal communication; you can explain complex technical concepts to a CFO and debug a prompt chain with an engineer in the same afternoon.
Comfort operating in ambiguity with minimal direction; you define the path, not just walk it.
Experience in a PE-backed, multi-product SaaS environment (or similar complexity).

Benefits

Comp & perks

Flex Your Workspace: Work remote from one of our eligible states across the US, or if you’re near Austin three days in office a week!
Our 401(k) plan comes with a 4% employer match on total earnings (not just your base salary).
Whether it’s a company bonus or target sales commission, your hard work doesn’t go unnoticed.
Our flexible Open Paid Time Off Plan lets you take the time you need, when you need it.
Take the time you need to welcome your new addition – We’ve got you covered!
Enjoy a little extra downtime to relax and recharge with the ten paid holidays each year.
Feel good while doing good – 16 paid volunteer hours to support the causes that matter most to you. #LINQCares
Rock-solid medical, dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA – with contributions from LINQ. Dental perks that even cover braces for the kiddos.
Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance, employee assistance, and even pet insurance options.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AI workflowsprompt librariesautomation scriptsAPI integrationslight app developmentLLMsAI copilotsautomation toolingmeasurement frameworkstechnical program management

Soft Skills

communicationcollaborationproblem-solvingadaptabilitystakeholder alignmentworkshop facilitationleadershipcross-functional teamworkstrategic thinkinginitiative ownership