linq

Principal Technical Product Manager, AI Enablement

linq

full-time

Posted on:

Location Type: Hybrid

Location: Austin • Texas • United States

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Job Level

Lead

About the role

  • Embed directly with teams across go-to-market, Engineering, Product, Operations, Finance, and Customer Experience to identify high-value AI use cases and unblock adoption
  • Design, prototype, and ship internal AI workflows and tools (prompt libraries, automation scripts, internal apps) that solve real problems – both directly and by enabling teams to become self sufficient
  • Evaluate and recommend AI tooling—LLMs, copilots, automation platforms—with a bias toward practical deployment over proof-of-concept theater
  • Build reusable playbooks, templates, and reference implementations that teams can adopt independently
  • Establish measurement frameworks to track adoption, productivity impact, and ROI
  • Own select AI-driven initiatives end-to-end, from scoping through delivery
  • Drive vendor evaluation, stakeholder alignment, implementation planning, and rollout for assigned initiatives
  • Coordinate across Product, Engineering, Customer Experience, and external vendors to hit milestones and manage dependencies
  • Define success metrics and own post-launch adoption and iteration
  • Drive awareness, excitement, and fluency around AI across the organization
  • Run workshops, office hours, and enablement sessions tailored to different audiences (engineers, PMs, operations staff, leadership)
  • Co-own and evolve existing programs: The Vanguard (AI champions network), The Forge (internal hackathon series), and LINQ Labs (internal tools environment)
  • Translate technical AI capabilities into business-relevant language for non-technical stakeholders
  • Surface and amplify success stories to build organizational momentum
  • Partner with the CTO to refine and execute LINQ’s AI strategy
  • Maintain an AI adoption roadmap with clear priorities, dependencies, and milestones
  • Collaborate with Security (CISO) and Compliance to ensure AI tooling meets FERPA, COPPA, PCI, and CCPA requirements
  • Track the AI vendor landscape and make informed build-vs-buy-vs-integrate recommendations
  • Contribute to board and investor narratives around LINQ’s AI maturity

Requirements

  • 8+ years in technical program management, developer experience, platform engineering, or a similarly cross-functional technical role
  • Demonstrated ability to drive adoption of new tools and practices across an engineering organization—not just advocacy, but measurable results
  • Strong technical fluency: you can review prompts, evaluate AI tools, design workflows, and build prototypes (scripting, light app development, API integrations)
  • Experience working with LLMs, AI copilots, or automation tooling in a professional context—not just personal experimentation
  • Exceptional written and verbal communication; you can explain complex technical concepts to a CFO and debug a prompt chain with an engineer in the same afternoon
  • Comfort operating in ambiguity with minimal direction; you define the path, not just walk it
  • Experience in a PE-backed, multi-product SaaS environment (or similar complexity)
Benefits
  • Flex Your Workspace: Work remote from one of our eligible states across the US, or if you’re near Austin three days in office a week!
  • Our 401(k) plan comes with a 4% employer match on total earnings (not just your base salary).
  • Whether it’s a company bonus or target sales commission, your hard work doesn’t go unnoticed.
  • Our flexible Open Paid Time Off Plan lets you take the time you need, when you need it.
  • Take the time you need to welcome your new addition – We’ve got you covered!
  • Enjoy a little extra downtime to relax and recharge with the ten paid holidays each year.
  • Feel good while doing good – 16 paid volunteer hours to support the causes that matter most to you. #LINQCares
  • Rock-solid medical, dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA – with contributions from LINQ. Dental perks that even cover braces for the kiddos.
  • Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance, employee assistance, and even pet insurance options.
  • Got an amazing candidate in your network? Send them our way and earn a referral bonus when they join the team!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI workflowsprompt librariesautomation scriptsAPI integrationslight app developmentLLMsAI copilotsautomation platformstechnical program managementplatform engineering
Soft Skills
written communicationverbal communicationcross-functional collaborationproblem-solvingadaptabilitystakeholder alignmentworkshop facilitationorganizational momentum buildingtechnical fluencyambiguity navigation