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Tech Stack
Tools & technologiesTCP/IP
About the role
Key responsibilities & impact- Provides technical expertise and services to support the operation of a large, sophisticated communications network
- Maintains field telecom/network equipment (radios, VSAT, fiber, routers, switches, term servers, alarm remotes, cell modems, DC power systems, security cameras/systems, etc.) independently, with assistance from other internal or external support teams as the need arises
- Provides reliable and efficient telecommunications and network services to the offices and field sites located across WY
- Communicates on a regular basis with Telecom and Network Engineering team regarding network projects, upgrades, and outages
- Collaborates with Operations, SCADA, Pipeline Control, Measurement, and other support groups and outside vendors or contractors
- Installs, tests, and maintains all telecom and network equipment located within assigned area of responsibility; Occasionally works outside assigned area to assist other techs, help with projects, and to provide support as needed
- Maintains and repairs all company owned and leased communications facilities including towers, buildings, and all associated equipment. Tower climbing is performed by contractors, but the responsible Williams tech will ensure safe work practices are followed and quality results are achieved
Requirements
What you’ll need- Required: High School Diploma/GED, technical/trade school certification or military electronics training and minimum eight (8) years' experience in telecommunications, operations or maintenance
- Preferred: Associate's or two-year technical school degree in electronics or military electronics training and valid FCC license, telecommunications certificate or license
- Currently reside or are willing to relocate within 30 miles of assigned location.
- Ability and willingness to take initiative, work independently and quickly resolve issues
- Thrives in a team environment and can build partnerships with others
- Must possess a valid Driver’s License and good driving record
- Should have the capacity to develop work schedules, possess excellent social skills and work with little or no supervision
- Knowledge of communications services (TCP/IP, Ethernet, Fiber Optics, T1, Wireless, etc.)
- Preferred: FCC General Radiotelephone Operator license
- Preferred: Working knowledge of Cisco routers, switches, and access point
- Preferred: Network certifications
- Preferred: Experience in Pipeline Operations, Utilities, or similar industry
Benefits
Comp & perks- Competitive compensation
- Annual incentive program
- Hybrid work model - one work from home day each week for most office-based roles
- Flexible work schedule for most field-based roles
- 401(k) with company matching contribution and a fixed annual company contribution
- Comprehensive medical, dental, and vision benefits
- Generous company-paid life insurance and disability benefits
- A consumer-driven health plan option with the potential for a generous company contribution to a Health Savings Account
- Healthcare and Dependent Care Flexible Spending Accounts
- Paid time off, including floating and company holidays
- Employee stock purchase plan
- Robust employee learning and development
- High internal mobility (we promote from within)
- Parental leave (we provide up to 6 weeks for each parent)
- Fertility coverage and adoption benefits
- Domestic partner benefits
- Educational reimbursement
- Non-profit donation matching contributions and time off to volunteer
- Employee resource groups
- Employee assistance programs
- Technology to make our work more productive and collaborative
- Regular employee engagement surveys and feedback processes
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
telecommunicationsnetwork maintenancefiber opticsTCP/IPEthernetT1wireless communicationCisco routersCisco switchesnetwork troubleshooting
Soft Skills
initiativeindependenceproblem-solvingteam collaborationpartnership buildingschedule developmentsocial skillscommunication
Certifications
High School DiplomaGEDFCC General Radiotelephone Operator licensetelecommunications certificatetechnical/trade school certification