LINK

Associate Director – Information Design, Design Lead

LINK

full-time

Posted on:

Location Type: Remote

Location: District of Columbia • United States

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Salary

💰 $127,117 - $182,924 per year

Job Level

Senior

About the role

  • Partner with Project Team Leadership to drive strategic design direction and organizational impact.
  • Serve as the primary design point of contact for project team(s) and represent the design-thinking process in cross-functional and leadership forums.
  • Identify strategic opportunities within the client space and recommend process improvements to ensure efficient application of the Systems Model.
  • Drive visual brand expression, consistency, and standards—covering identity, architecture, and design systems.
  • Guide internal teams through design execution by setting clear priorities, decision frameworks, and feedback loops.
  • Mentor and guide the design process, modeling effective client engagement, deadline management, and creative problem-solving.
  • Support onboarding and development of new information designers and design strategists to the project team, providing regular updates to PMs and the competency manager(s).
  • Monitor team performance and resource utilization, ensuring collaboration, growth, and successful delivery.
  • Participate in recruiting and interviewing candidates for design-related roles.
  • Oversee design execution across the contract, ensuring high-quality, brand-appropriate deliverables.
  • Apply human-centered design and design thinking methodologies to project workflows.
  • Ensure consistent use of design assets, libraries, frameworks, and emerging technologies (e.g., AI).
  • Communicate tradeoffs and impacts of shifting deadlines and identify opportunities to share team successes.

Requirements

  • Bachelor’s degree in Design Communications, UX Design, Visual Journalism, Visual Communications, Sociology, Psychology or related field.
  • 10+ years of professional experience in design consulting, or a related field, with demonstrated success leading, managing, and developing high-performing teams.
  • Deep understanding of human-centered design, design thinking processes, and visual design principles.
  • Experience driving brand expression and consistency including brand design and formats.
  • Strong written and verbal communication skills with a comfort in copy editing.
  • Proven ability to lead, mentor, and grow design teams (often cross-disciplinary).
  • Leader in visual communication and design principles & foundations.
  • Experience and comfort designing intelligible information hierarchies and frameworks that support information navigability, understanding, and retention.
  • Experience working directly with clients and developing positive client relationships.
  • Mastery in applying information design principles and in visual storytelling through various media.
  • The ability to navigate ambiguity and provide strategic guidance that brings clarity to goals, requirements, and outcomes—particularly in complex or high-visibility engagements.
  • Strong portfolio demonstrating end-to-end design work (concepts, user flows, wireframes, prototypes, visual design, final execution).
Benefits
  • $100 monthly internet/cell phone stipend
  • LINK sponsored healthcare benefits including medical, dental, vision
  • Company-paid Short Term Disability Insurance
  • 401K with employer contribution of up to 4%
  • 11 Federal Holidays per year
  • 15 days of Paid Time Off (PTO) per year
  • Paid Holiday Time Off (Christmas Eve through the New Year)
  • Annual bonus plan participation
  • Annual profit sharing participation
  • $2,000 Learning and Development program reimbursement
  • Technology package that includes a LINK-owned MacBook Pro, monitor, mouse and keyboard
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
human-centered designdesign thinkingvisual design principlesbrand designinformation design principlesvisual storytellinginformation hierarchiesuser flowswireframesprototypes
Soft Skills
leadershipmentoringcommunicationcreative problem-solvingdeadline managementclient engagementcollaborationstrategic guidanceteam performance monitoringresource utilization