Lead Systems Administrator
Lingoda GmbH
full-time
Posted on:
Location Type: Hybrid
Location: Berlin • Germany
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Job Level
Tech Stack
About the role
- - Manage our Business IT Service - including Saas Vendors, printing, laptops, IT support, office Wifi, Starters, Leavers, Backups, Office Room Booking, Office Key system and offline meeting room technology
- - Provide direct line management to the IT Team, including hiring, training, performance review, and professional development.
- - Where required, be hands-on in resolving IT tickets to ensure SLAs are met.
- - Create and manage quarterly goals aligned with company OKRs for the IT Team area.
- - Manage and oversee IT Projects (e.g. Improvement projects, software migration, security improvements, backup improvements etc.)
- - Manage IT contracts and software procurement, ensuring that good value contracts/prices are agreed, contracts are renewed, and our spend forecast is kept up to date.
- - Manage software user licences efficiently and proactively, ensuring that we get the best value from our suppliers.
- - Ensure security controls and reliability controls meet business, customer and industry best practices.
- - Stay current of the latest trends in IT and leverage new technologies to increase efficiency and innovation.
- - Foster a positive environment, promoting a culture of continuous improvement
- - Form strong relationships with stakeholders and the wider engineering team to ensure alignment and that the IT Team is exceeding expectations
Requirements
- - Bachelor's degree in Computer Science, Information Technology, or related field
- - Proven experience in managing IT systems , Office IT, Cloud Software/SaaS, Google Workspaces or AD.
- - Experienced team manager of managing teams up to 3-5 people
- - Experience managing IT vendor contracts, licence management, and supplier negotiations.
- - Deep understanding of IT infrastructure, cybersecurity best practices, and internal IT support.
- - Strong in balancing business requirements and technical process to achieve success
- - Strong leadership, decision-making, eye for detail and team management skills.
- - Excellent interpersonal and communication skills.
- - Analytical mindset with strong problem-solving skills and attention to detail.
Benefits
- - Approachable leaders and transparent communication - every voice counts at Lingoda!
- - Company events and colleagues who are always happy to socialise + budgets towards team building events!
- - An inclusive environment with great team spirit and passion for languages
- - A well-structured and exciting onboarding process to set you up for success!
- - The possibility to work remotely from your home or in the office located in the heart of Berlin
- - Learning & development opportunities
- - **Free access** to our language classes
- - Mental Health programs
- - Corporate benefits & pension funds
- - 30 vacation days per year
- - Free snacks & drinks at the office
- - The modern hardware necessary for your work (n/a for freelancers)
- - Flexible working hours
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT systems managementCloud SoftwareSaaSGoogle WorkspacesActive DirectoryIT infrastructurecybersecurity best practicesIT supportvendor contract managementlicence management
Soft Skills
leadershipdecision-makingteam managementinterpersonal skillscommunication skillsanalytical mindsetproblem-solvingattention to detailcontinuous improvementstakeholder relationship management
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in Information Technology