LINDEMANN Metal Recycling

Sales Engineer

• Support Outside and Inside Sales throughout the sales cycle by providing technical consultation, application expertise, and solution development for complex customer requirements.
• Lead technical engagement with customers, including site visits, process reviews, technical presentations, equipment trials, and scope clarification meetings.
• Develop and review technical scopes of supply, equipment descriptions, system layouts, and value-added solution narratives for proposals, quotations, and bids.
• Evaluate customer process data, operating conditions, and performance targets to recommend appropriate equipment configurations, system architectures, and upgrade paths.
• Provide technical input into pricing strategy, risk identification, and commercial positioning for capital equipment and system opportunities.
• Take ownership of more technical oriented customer accounts.
• Perform applications engineering activities including equipment sizing, system configuration, layout development, and review of mechanical and electrical drawings.
• Serve as technical support during order execution, manufacturing handoff, installation, commissioning, and start-up phases.
• Troubleshoot complex performance, reliability, or process issues in collaboration with Service, Engineering, and Field Support teams.
• Review operating feedback and performance data to recommend process optimization, upgrades, or additional equipment solutions.
• Support customer training efforts related to equipment operation, maintenance, and best-practice application usage.
• Act as a technical liaison between Sales and Technical Departments - Engineering, Product Management, Project Management, Supply Chain, and Manufacturing.
• Ensure customer requirements, assumptions, and scope boundaries are clearly documented and communicated internally.
• Support resolution of technical escalations or deviations through structured problem solving and cross-functional alignment.
• Contribute technical input to product roadmap discussions based on field experience, customer feedback, and competitive insight.
• Maintain deep knowledge of company products, system capabilities, and installed base applications.
• Monitor industry trends, customer operating practices, and competitor solutions to inform sales strategy and application guidance.
• Represent the company as a technical subject-matter expert at trade shows, customer seminars, and internal training sessions.
• Capture and document application learnings, recurring issues, and best practices to support continuous improvement and knowledge sharing.

Applications Engineer, Sales