Long Term Disability Team Lead

Lincoln Financial

Specialist, Long Term Disability Team Lead managing complex claims for Lincoln Financial's Group Protection Organization. Collaborating with peers and supporting other LTD teams while providing technical guidance.

Posted 7/15/2026full-timeRemote • North Carolina • 🇺🇸 United StatesSenior💰 $55,700 - $100,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex claims, analyzing coverage contracts, and ensuring accurate eligibility decisions. Strong organizational skills and the ability to coach team members on effective claims management techniques are essential.

Highest-signal resume keywords

Claims ManagementEligibility AnalysisFinancial CalculationsOrganizational SkillsRelationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims ProcessingCoverage Contract InterpretationFinancial AnalysisDecision MakingTime Management

Soft Skills

Team CollaborationAttention to DetailCoachingStress ManagementRelationship Building

Industry Keywords

Claims ExperiencePolicy ProvisionsEligibility TypesComplex InformationIntervention Resources

About the role

Key responsibilities & impact

Manages a caseload of complex claims that cover a variety of eligibility types, policy provisions, and/or multiple diagnoses and claim factors.
Analyzes and processes claims by investigating and obtaining a wide range of complex information.
Applies claims policies & procedures and appropriately engages intervention of internal/external resources to ensure fair, ethical, and timely management of assigned claims.
Utilizes judgment and knowledge of claims management to make decisions based on information available at the time of decision.
Analyzes and interprets complex coverage contracts to determine if eligibility is met.
Effectively manages time and desk organization; coaches others on techniques and systems for organizing/prioritizing work and staying current on caseload.
Identifies and resolves gaps in financial calculations and offsets when applicable, shares technical knowledge and approach on financial calculations with team members.
Interprets calculations correctly involving complex contract provisions and works with applicable resources as needed to resolve issues.
Understands and reinforces to junior team members the importance of correct and accurate eligibility decisions and benefit calculations.

Requirements

What you’ll need

4 Year/Bachelor's degree or 4 years of equivalent work experience in lieu of Bachelor's (Minimum Required)
1 - 3+ years of Claims experience directly aligned to the specific responsibilities of this position (Required)
Ability to perform under stress in cases of emergency, critical or hazardous situations.
Ability to work with others in a team environment.
Demonstrated solid relationship management skills with internal clients (e.g. management, peers and colleagues).
Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.

Benefits

Comp & perks

PTO/parental leave
Competitive 401K and employee benefits
Free financial counseling, health coaching and employee assistance program
Tuition assistance program
Work arrangements that work for you
Effective productivity/technology tools and training