AVP, Claims Learning & Development

Lincoln Financial

AVP, Learning & Development to lead training strategies for Group Protection Claims at Lincoln Financial. Driving enterprise initiatives in a remote environment with a focus on performance improvement.

Posted 6/16/2026full-timeRemote • New York, North Carolina • 🇺🇸 United StatesLead💰 $127,500 - $232,300 per yearWebsite

About the role

Key responsibilities & impact

Sets and executes the Learning & Development strategy, incorporating emerging trends and partnering with senior leadership to drive enterprise initiatives, change management, and continuous capability building.
Leads the design and delivery of comprehensive training programs, ensuring alignment to business priorities, organizational readiness, and measurable improvements in performance, productivity, and quality.
Establishes and drives performance outcomes, setting priorities, goals, and KPIs while monitoring results and taking action to meet or exceed business objectives.
Builds and leads a high-performing team, including talent acquisition, development, coaching, and succession planning to strengthen organizational capability.
Partners with business leaders and stakeholders to assess learning needs, provide strategic guidance, and ensure effective application of training to on-the-job performance.
Drives operational excellence and innovation, including strategic process improvements, evaluation of training effectiveness, and optimization of resources (including budget oversight) to enhance impact and efficiency.

Requirements

What you’ll need

4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's).
10+ Years experience in training that directly aligns with the specific responsibilities for this position, including 3+ years of managerial, supervisory, and/or demonstrated leadership experience including influencing senior management/critical stakeholders experience.
Demonstrated strong relationship management skills with internal/external clients with proven ability to develop creative and collaborative approaches.
Ability to think critically, analyze information and to evaluate the implications of a course of action or solution.
Demonstrate strong project management leadership skills including critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure and meeting deadlines.
Confident, comfortable communicator with strong written and verbal communication skills.

Benefits

Comp & perks

Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
Leadership development and virtual training opportunities
PTO/parental leave
Competitive 401K and employee benefits
Free financial counseling, health coaching and employee assistance program
Tuition assistance program
Work arrangements that work for you
Effective productivity/technology tools and training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

training program designperformance measurementKPI settingchange managementstrategic process improvementbudget oversightoperational excellencecapability buildingevaluation of training effectivenesstalent acquisition

Soft Skills

relationship managementleadershipcritical thinkingproject managementcommunicationcollaborationcoachinginfluencinganalytical skillsteam building

Certifications

Bachelor's degree