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Integrated Absence Claims Specialist
Lincoln FinancialIntegrated Absence Claims Specialist managing Short-Term Disability claims for Lincoln Financial. Collaborating with stakeholders to ensure timely claim determinations and support for employees.
About the role
Key responsibilities & impact- Communicating with claimants, employers and various medical professionals through phone and e-mail to gather information regarding Short Term Disability Claims, Family Medical Leaves, and state benefits when applicable
- Collaborating with fellow case managers, nurse case managers and consulting physicians to make appropriate and timely claim determinations
- Reviewing complex medical records and effectively leveraging a variety of tools and resources to understand appropriate approval durations and future action planning
- Completing accurate financial calculations consistent with company and state guidelines
Requirements
What you’ll need- High School diploma or GED
- 1-2 years of experience in claims, leaves, or customer service
- Strong written and verbal communication skills
- Excellent organization skills with the ability to multi-task
- Experience with disability and/or absence management claims
Benefits
Comp & perks- Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
- Leadership development and virtual training opportunities
- PTO/parental leave
- Competitive 401K and employee benefits
- Free financial counseling, health coaching and employee assistance program
- Tuition assistance program
- Work arrangements that work for you
- Effective productivity/technology tools and training
ATS Keywords
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Soft Skills
strong written communication skillsstrong verbal communication skillsexcellent organization skillsmulti-tasking
Certifications
High School diplomaGED