Payroll Implementation Consultant

Lincoln Financial

Payroll Implementation Consultant managing complex payroll implementations and client relationships at Lincoln Financial. Collaborating with teams to ensure smooth transition and service satisfaction.

Posted 4/27/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $72,900 - $131,600 per yearWebsite

About the role

Key responsibilities & impact

Develop, maintain, & execute more complex client relationship payroll implementations and conversions which ensure that the clients' overall service needs are satisfied & achieve the business, profitability & retention objectives.
Collaborate with external customers and internal teams to develop strong payroll implementation and conversion plans through proactive and reactive customer interactions.
Build, enhance & maintain relationships with payroll contacts at client organizations, ensuring clients’ overall service needs are satisfied.
Develop and strengthen relationships with internal/external stakeholders through both proactive and responsive customer contacts to maintain and develop preferred status.
Serve as a resource to team members and applicable internal/external stakeholders on more complex projects related to new business implementation and conversions.
Maintain knowledge on current and emerging developments/trends for assigned area(s) of responsibility, assesses the impact, and collaborates with management to incorporate new trends and developments in current and future solutions.
Identify and recommend process improvements that significantly reduce workloads or improve quality.
Champion and enhance organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives.

Requirements

What you’ll need

4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) (Minimum Required)
3 - 5+ Years of experience in relationship management that directly aligns with the specific responsibilities for this position. (Required)
Ability to communicate effectively (verbal/written)
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong organization/project management skills
Ability to work with others in a team environment
Excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.

Benefits

Comp & perks

Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
Leadership development and virtual training opportunities
PTO/parental leave
Competitive 401K and employee benefits
Free financial counseling, health coaching and employee assistance program
Tuition assistance program
Work arrangements that work for you
Effective productivity/technology tools and training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

relationship managementproject managementprocess improvement

Soft Skills

communicationorganizationteamworkattention to detail