Integrated Absence Claims Specialist
Lincoln Financial
full-time
Posted on:
Location Type: Hybrid
Location: Charlotte • North Carolina • United States
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Salary
💰 $26 - $36 per hour
About the role
- Communicating with claimants, employers and various medical professionals through phone and e-mail to gather information regarding Short Term Disability Claims, Family Medical Leaves, and state benefits when applicable.
- Collaborating with fellow case managers, nurse case managers and consulting physicians to make appropriate and timely claim determinations.
- Reviewing complex medical records and effectively leveraging a variety of tools and resources to understand appropriate approval durations and future action planning.
- Completing accurate financial calculations consistent with company and state guidelines.
Requirements
- High School diploma or GED
- 1-2 years of experience in claims, leaves, or customer service
- Strong written and verbal communication skills
- Excellent organization skills with the ability to multi-task
- Experience with disability and/or absence management claims
Benefits
- Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
- Leadership development and virtual training opportunities
- PTO/parental leave
- Competitive 401K and employee benefits
- Free financial counseling, health coaching and employee assistance program
- Tuition assistance program
- Work arrangements that work for you
- Effective productivity/technology tools and training
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strong written communication skillsstrong verbal communication skillsexcellent organization skillsmulti-tasking
Certifications
High School diplomaGED