Business Systems Analyst
Lincoln Financial
full-time
Posted on:
Location Type: Hybrid
Location: Radnor • Connecticut, New York, North Carolina, Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $53,500 - $96,300 per year
Job Level
Junior
About the role
- Supporting Product Compliance & Filing team members with troubleshooting software, system, and process issues as needed.
- Analyzing Product Specifications and other related spec docs to understand print requirements for our individual annuity and retail life insurance products.
- Performing basic updates in our policy print system (xPression Design) while coordinating updates with our IT developer partners.
- Creating and/or updating technical documentation for policy print projects and regulatory updates.
- Documenting and revising key processes as we strive for continuous improvement.
- Responding to requests for assistance developing creative and effective technical solutions.
- Developing a SME-level understanding of one or more specialized systems our users rely on and coordinating with outside vendor partners to quickly resolve issues.
- Using your understanding of software testing methodology to assist with designing effective test data sets and conditions to ensure high-quality policy print output.
Requirements
- 1-3+ years of experience in financial services – individual annuities, workplace benefits, and/or retail life insurance experience preferred
- Strong reasoning, analytical and problem-solving skills
- Continuous learning and innovation mindset
- Excellent communication skills and the ability to collaborate with partners of varying technical proficiency and experience
- Ability to work independently as a self-starter, proactively taking action
- Power user skills in the Microsoft 365 suite, including Copilot, SharePoint Online, Teams, and experience with workflows and Power Automate
- Demonstrated ability to be flexible and make meaningful contributions as part of a team
- 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
Benefits
- Clearly defined career tracks and job levels along with associated behaviors for each of Lincoln's core values and leadership attributes
- Leadership development and virtual training opportunities
- PTO/parental leave
- Competitive 401K and employee benefits
- Free financial counseling, health coaching and employee assistance program
- Tuition assistance program
- Work arrangements that work for you
- Effective productivity/technology tools and training
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
software testing methodologytechnical documentationpolicy print updatesanalyzing product specificationstroubleshooting software issuescreating test data setscontinuous improvement processes
Soft skills
analytical skillsproblem-solving skillscommunication skillscollaborationself-starterflexibilityinnovation mindset