LimeFlight

Project Manager

• Lead end‑to‑end enterprise SaaS implementations from kickoff to go‑live and handover
• Own project governance including plans, milestones, decisions, RAID logs, and executive reporting
• Manage project P&L including scope control, SOW ownership, commercial negotiations, and change requests
• Collaborate with other Project Managers to define, improve, and maintain delivery standards, processes, templates, and governance frameworks and ensure these are consistently adhered to across all projects
• Run customer workshops, alignment meetings, and steering committees
• Act as primary point of contact for customer project leadership across business, IT, and third-party stakeholders
• Drive cross‑functional execution with engineering, product, implementation specialists, customer success, and other PMs
• Identify risks early, drive mitigation, and ensure predictable and high‑quality delivery outcomes
• Ensure complex integrations and data migrations stay on track through strong stakeholder coordination
• Maintain strong alignment with customer success, sales, and product on commercial and customer‑facing decisions

Senior Enterprise SaaS Implementation Project Manager

Product Manager

• Work closely with Product Designers and the Engineering team to translate product ideas into detailed requirements, specifications and prototypes.
• Participate in daily or weekly status updates to track team progress and assist the Engineering and Quality Assurance teams in testing and validating features before launch.
• Support the product launch process, by working with communication team to create product documentation and training materials and working with the customer success team to perform product demonstrations to customers.
• Monitor product performance and analyze data to identify opportunities for improving the customer experience.
• Engage directly with customers through online meetings and on-site visits to understand their journey and gather feedback.
• Conduct research through customer interactions, internal stakeholders, market studies, and competitor analysis to generate new product ideas.
• Drive product alignment, build understanding and motivate teams across the company.
• Collaborate with product marketing to define and evaluate communication plans, ensuring consistency with product strategy and effective messaging.
• Work together with the Implementation Team to help implementing LimeFlight with new customers.

Senior Enterprise SaaS Implementation Project Manager

Product Manager

Junior Product Manager