Business Operations

• Develop scalable, user-friendly databases, dashboards, automations, and CRM functionality with Airtable and/or complementary platforms
• Integrate emerging AI tools (e.g., ChatGPT, NotebookLM, Gemini) alongside Google Suite, Tableau, Snowflake to create next-generation knowledge and reporting systems
• Translate complex business needs into intuitive solutions that drive adoption and deliver actionable insights
• Build analytics pipelines and reporting frameworks in collaboration with data science to surface actionable insights for senior leaders
• Deliver clear, strategic outputs to help cross-functional teams plan, measure impact, and identify opportunities
• Develop documentation, guides, and training to ensure adoption and long-term success
• Administer Airtable and other systems to ensure top performance, usability, and reliability
• Continuously refine architecture and workflows as organizational needs evolve and evaluate new technologies
• Leverage automation and AI to unlock efficiencies and scalability
• Drive complex cross-functional projects end-to-end from scoping requirements to delivery
• Partner with stakeholders across Policy, Public Affairs, Legal, and Operations to co-create solutions and build buy-in
• Collaborate with data science teams to build resources, tracking tools, and optimize integrations
• Lead change management strategies, gather user feedback, train and onboard users, and use data to refine processes and drive efficiency

Senior Business Systems Lead

D365 ERP Business Process Lead – Order to Cash

D365 ERP Business Process Lead – Finance

Business Operations Coordinator

Business Operations Coordinator

Business Operations Analyst