Technical Implementation Manager

Limbic

Technical Implementation Manager leading onboarding and launch processes for healthcare AI systems. Engaging with engineering teams and partners to ensure implementation success and technical troubleshooting.

Posted 7/21/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical implementation and integration engineering, with a strong focus on troubleshooting, API documentation, and effective communication with partner engineering teams. Capable of translating complex technical concepts into actionable insights while managing projects and fostering collaborative relationships.

Highest-signal resume keywords

Technical ImplementationAPI DocumentationSQL ScriptingEHR Systems (Epic, Cerner)Consultative Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical TroubleshootingSQLPythonIntegration EngineeringDebuggingTest Case WritingSystem ArchitectureData MappingConfiguration ManagementBehavioral Health Knowledge

Soft Skills

Consultative ApproachSolutions-Oriented CommunicationProject ManagementBias Toward ActionComfort with Ambiguity

Tools & Technologies

FHIR APIsEHR SystemsIntegration ToolsLogging ToolsConfiguration Management Tools

Industry Keywords

HealthcareHealth TechB2B SaaSValue-Based CarePayer SystemsHealth Systems

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Own end-to-end implementation for new partners — from kickoff through launch and early post-go-live support
Diagnose root cause when implementations break — distinguishing between a data mapping issue, config error, API/integration failure, or product gap — and route it to the right team
Read logs, API responses, and system behavior well enough to hold a credible, detailed technical conversation with engineering — not just relay a symptom and wait for someone else to translate it
Lead complex, multi-stakeholder technical conversations directly with partner IT, engineering teams, and EHR vendors, including when the failure mode isn't obvious
Write and run scripts or queries (e.g., SQL, Python) to test, validate, or troubleshoot integration and configuration issues before escalating
Own the technical relationship with partner engineering teams directly — you're the primary technical point of contact, not a relay to our engineers
Configure and tune Limbic's AI agents to each partner's clinical protocols, routing logic, and population needs
Serve as the primary partner-facing contact — take a consultative approach, helping shape the right solution rather than just executing a spec
Translate complex technical and clinical concepts into plain language partners can act on
Lead training and rollout for partner teams, ensuring smooth adoption after go-live
Favor rapid deployment and iteration — get a working version live, gather real signal, and improve from there
Partner closely with Product and Engineering on recurring gaps, helping shape fixes rather than re-solving the same issue manually each time
Build and maintain playbooks for repeatable, scalable implementation and agent-configuration processes

Requirements

What you’ll need

5+ years in technical implementation, integration engineering, or solutions consulting — healthcare, health tech, or B2B SaaS preferred
Strong technical troubleshooting instincts — comfortable in API docs, logs, and system architecture, not just spreadsheets and timelines
Ability to write and run scripts or queries (SQL, Python, or similar) to test integrations or debug independently
A track record of being the technical bridge between engineering/product and external partners
Comfort holding a debugging conversation directly with a partner's engineers, without needing one of our engineers on every call
Ability to explain complex technical or clinical ideas in plain, simple language
A consultative, solutions-oriented communication style — comfortable proposing and persuading, not just taking orders
A QA mindset — comfortable writing test cases and validating systems before they touch real users
Strong project management instincts — you build the plan, not just follow one
A "ship it, then improve it" mentality — you'd rather get something live fast and iterate than stall chasing perfection
Bias toward action and comfort with ambiguity — healthcare implementations rarely go exactly to plan
Experience with behavioral health, payer, or ACO/value-based care environments
Familiarity with FHIR APIs, EHR systems (Epic, Cerner), or healthcare data interoperability
Experience working with major national payers, payviders, or large health systems

Benefits

Comp & perks

Health insurance
Flexible working arrangements
Professional development opportunities