Inside Sales Representative

Lignetics

Inside Sales Representative at Lignetics managing and strengthening distributor network in heating and bedding categories. Engaging customers through structured outreach and managing order placements.

Posted 6/25/2026full-timeRemote • Colorado • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Execute structured outbound campaigns and manage inbound inquiries to maintain consistent contact cadence across assigned accounts; meet or exceed activity-based KPIs for calls, emails, and touchpoints.
Maintain accurate opportunity stages, activities, and close dates in the CRM; provide weekly pipeline updates and monthly forecasts with mitigation plans.
Support order execution by confirming product availability, lead times, shipping requirements, and documentation; coordinate closely with customer service, scheduling, and operations.
Conduct virtual customer touchpoints (calls, video meetings, email campaigns) to build rapport, uncover needs, and drive repeat business.
Identify, prioritize, and re-engage lapsed and dormant accounts through targeted win-back outreach; develop an understanding of why accounts churned and present solutions aligned to current Lignetics programming and pricing.
Support regional chain programs by assisting with promotional planning coordination and follow-through on customer commitments.
Grow heating and bedding category revenue within the existing account base by recommending appropriate products, managing replenishment cadence, and capturing seasonal demand.
Analyze sales and customer data to prepare for regular account reviews, identify gaps/opportunities, and recommend next best actions.
Build trust-based relationships with customers and internal partners by providing responsive communication, clear expectations, and timely issue resolution.
Collect and report critical market and customer feedback (pricing, competitive activity, product requests) to support commercial and marketing decisions.
Collaborate closely with the broader sales team to support account strategies, promotional execution, and achievement of revenue and margin objectives.
Address and resolve customer concerns and complaints by coordinating with internal teams and keeping customers informed through closure.
Support contract, pricing, and program administration by preparing customer documentation, tracking renewal dates, and coordinating approvals per internal policy.

Requirements

What you’ll need

Two or more years’ experience in inside sales, customer service, account support, or related commercial role (B2B preferred).
Strong phone, email, and virtual communication skills with professional customer presence.
Ability to assess customer needs, recommend solutions, and negotiate within approved pricing and program guidelines.
Strong organizational skills to manage multiple opportunities, follow-ups, and deadlines in a fast-paced environment.
Proficiency with CRM and Microsoft Office tools; ability to maintain accurate account and pipeline documentation.
Working knowledge of the fuel pellet industry (or ability to learn quickly) and awareness of relevant market and seasonal demand trends.
Ability to travel occasionally for training, trade events, or key customer meetings as needed.
Associate or bachelor’s degree in a related field preferred (or equivalent combination of education and experience).

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Lignetics Website LinkedIn All Job Openings 501 - 1000 employees Founded 1993 💰 $8M Venture Round on 2020-01 Manufacturing Lignetics is a company committed to sustainability, focusing on transforming wood waste into high-quality, environmentally friendly products. For over 30 years, Lignetics Group has been an innovator in creating sustainable solutions across various consumer categories. They offer a diverse range of products, including heating pellets, BBQ pellets, animal bedding, and sustainable cat litter, all designed to promote a greener lifestyle. With numerous plant locations across the United States and Canada, Lignetics prides itself on its impact on environmental sustainability and its dedication to increasing sustainable possibilities for consumers everywhere. Inside Sales Representative 🔥 4 minutes ago ⛰️ Colorado – Remote 💵 $60k - $100k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 🧑‍💼 Account Executive Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Execute structured outbound campaigns and manage inbound inquiries to maintain consistent contact cadence across assigned accounts; meet or exceed activity-based KPIs for calls, emails, and touchpoints.
Maintain accurate opportunity stages, activities, and close dates in the CRM; provide weekly pipeline updates and monthly forecasts with mitigation plans.
Support order execution by confirming product availability, lead times, shipping requirements, and documentation; coordinate closely with customer service, scheduling, and operations.
Conduct virtual customer touchpoints (calls, video meetings, email campaigns) to build rapport, uncover needs, and drive repeat business.
Identify, prioritize, and re-engage lapsed and dormant accounts through targeted win-back outreach; develop an understanding of why accounts churned and present solutions aligned to current Lignetics programming and pricing.
Support regional chain programs by assisting with promotional planning coordination and follow-through on customer commitments.
Grow heating and bedding category revenue within the existing account base by recommending appropriate products, managing replenishment cadence, and capturing seasonal demand.
Analyze sales and customer data to prepare for regular account reviews, identify gaps/opportunities, and recommend next best actions.
Build trust-based relationships with customers and internal partners by providing responsive communication, clear expectations, and timely issue resolution.
Collect and report critical market and customer feedback (pricing, competitive activity, product requests) to support commercial and marketing decisions.
Collaborate closely with the broader sales team to support account strategies, promotional execution, and achievement of revenue and margin objectives.
Address and resolve customer concerns and complaints by coordinating with internal teams and keeping customers informed through closure.
Support contract, pricing, and program administration by preparing customer documentation, tracking renewal dates, and coordinating approvals per internal policy. 🎯 Requirements
Two or more years’ experience in inside sales, customer service, account support, or related commercial role (B2B preferred).
Strong phone, email, and virtual communication skills with professional customer presence.
Ability to assess customer needs, recommend solutions, and negotiate within approved pricing and program guidelines.
Strong organizational skills to manage multiple opportunities, follow-ups, and deadlines in a fast-paced environment.
Proficiency with CRM and Microsoft Office tools; ability to maintain accurate account and pipeline documentation.
Working knowledge of the fuel pellet industry (or ability to learn quickly) and awareness of relevant market and seasonal demand trends.
Ability to travel occasionally for training, trade events, or key customer meetings as needed.
Associate or bachelor’s degree in a related field preferred (or equivalent combination of education and experience). Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Commercial Account Executive 🔥 4 minutes ago Torii 51 - 200 ☁️ SaaS 🤝 B2B ⚡ Productivity Website LinkedIn All Job Openings Account Executive responsible for driving sales and managing full cycle from outreach to close. Join a leading SaaS Management company with a focus on innovation and customer solutions. 🇺🇸 United States – Remote 💵 $130k - $150k / year 💰 $50M Series B on 2022-02 ⏰ Full Time 🟢 Junior 🟡 Mid-level 🧑‍💼 Account Executive Associate Client Relationship Executive 🔥 11 minutes ago LinguaLinx 11 - 50 🤝 B2B 📚 Education ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Associate Client Relationship Executive supporting sales team with proposals, project delivery, and client communications. Requires strong organizational skills and 2 years of industry experience. 🇺🇸 United States – Remote 💵 $50k - $65k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 🧑‍💼 Account Executive Medicare Sales Representative 🔥 16 minutes ago Connie Health 11 - 50 🔌 API ☁️ SaaS 🤝 B2B Website LinkedIn All Job Openings Medicare Sales Representative assisting clients via phone in selecting and enrolling in health insurance plans. Responsible for meeting sales targets and providing a positive customer experience. 🇺🇸 United States – Remote 💰 $13M Series A - Connie Health on 2021-07 ⏰ Full Time 🟢 Junior 🟡 Mid-level 🧑‍💼 Account Executive 🚫👨‍🎓 No degree required Mid-Market Account Executive – Americas, East 🔥 21 minutes ago Ashby 51 - 200 Website LinkedIn All Job Openings Mid-Market Account Executive focused on new logo acquisition for Ashby’s enterprise software solutions. Managing full sales cycle and targeting accounts in Eastern and Central time zones. 🇺🇸 United States – Remote 💵 $180k - $243.8k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍💼 Account Executive Account Executive 🔥 24 minutes ago HFD 51 - 200 💸 Finance ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Account Executive driving growth in healthcare finance by partnering with dental providers. Identifying, qualifying, and closing prospective clients with a strong focus on sales execution. 🇺🇸 United States – Remote 💵 $65k - $90k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 🧑‍💼 Account Executive View More Account Executive Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

inside salescustomer serviceaccount supportsales analysisnegotiationpipeline managementpromotional planningmarket analysisdocumentation preparationcustomer relationship management

Soft Skills

communicationorganizational skillsrelationship buildingproblem solvingcustomer needs assessmenttime managementcollaborationadaptabilitytrust-buildingresponsiveness

Certifications

Associate degreeBachelor's degree