Student Safety Specialist – Content Reviewer

Lightspeed Systems

Student Safety Specialist reviewing flagged online activity for student safety and collaborating with other teams. Focusing on harmful behavior and advising clients in an educational tech environment.

Posted 7/3/2026part-timeRemote • 🇺🇸 United StatesEntry LevelWebsite

About the role

Key responsibilities & impact

Actively monitor queues to review and act on alerts flagging potentially concerning student activity.
Analyze flagged content (including self-harm, violence, child sexual abuse material, and bullying) and determine context and student intent.
Identify harmful online behavior and communicate with clients to advise appropriate responses.
Collaborate with other teams (e.g., Technical Support, Sales, Customer Success) to resolve client needs.
Continuously update skills and knowledge on the latest online threats to students.
Review escalated alerts and contact school officials by phone to prompt urgent action.
Identify emerging issues and trends to inform solution development.
Participate in team projects and initiatives.
Work flexible shifts including evenings, nights, weekends and holidays.

Requirements

What you’ll need

High School Diploma
Ability to communicate effectively, both orally and in writing, with all levels of staff, client , and emergency services.
Ability to clearly document and record information.
As an open-minded individual, you are willing to objectively view and categorize very offensive and highly sensitive materials.
Dedication to protecting data privacy and confidentiality.
Ability to closely follow documented processes.
Excellent organizational and reasoning skills.
Ability to function effectively in a fast-paced environment.
Excellent client service skills.
Passionate and focused about our mission.
Ability to remain calm under pressure and sense of urgency.
Highly motivated self-starter.
Current in social media trends and language.
Available to work flexible schedules to include nights, weekends, and holidays.
Crisis prevention, counseling, trust and safety or other similar experience preferred, but not required.

Benefits

Comp & perks

Snacks galore and a private chef serving up lunch Tuesday through Thursday every week
A state-of-the-art fitness center (with outfitted locker rooms)
Physical therapist onsite regularly
Indoor and outdoor casual collaboration spots
Pet-friendly office environment
A golf simulator, go-carts, shuffleboard, corn hole, and MORE fun

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Analytical SkillsReasoning SkillsSelf-StarterCalm Under PressureOpen-Mindedness