Associate AI Platform Engineer

Lightsource bp

Associate AI Platform Engineer responsible for supporting rollout and administration of AI platforms. Working at Lightsource bp, a leader in onshore renewables, focusing on technology adoption and training.

Posted 7/4/2026full-time🇬🇧 United KingdomJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Support the rollout of AI platforms, such as Microsoft 365 Copilot across the business, including pilot waves, user onboarding, and post-deployment support.
Carry out day-to-day administration tasks for AI platforms - licensing, basic configuration, user provisioning, and routine troubleshooting.
Help prepare and deliver training materials, "lunch and learn" sessions, and office hours that help colleagues use systems in their day to day.
Maintain documentation, FAQs, and internal knowledge content for the AI platforms we run.
Help collect and present adoption and usage data so the team can see what's working.
Triage user questions and platform issues, escalating to senior team members or specialised teams (Identity, Security, Information Protection) when needed.
Work with the Information Protection team on practical tasks that improve content readiness for platforms (e.g. helping with sensitivity labels and access hygiene).
Get exposure to our Snowflake-based advanced AI platform (Cortex Code, Cortex Agents) and support early users where helpful.
Keep up with the platform roadmaps and bring useful new features to the team's attention.
Build small Low-Code solutions where they help solve practical problems.

Requirements

What you’ll need

2 to 4 years' experience in IT, platform engineering, technology operations, or enterprise SaaS administration in a corporate environment.
Hands-on experience administering the Microsoft 365 environment, including admin centres (M365, Teams, SharePoint, Exchange Online), licensing, user provisioning, and configuration.
Prior experience as the named admin for a team, function, or enterprise tenant is strongly preferred.
Power user of enterprise AI tools.
Confident, daily user of Microsoft 365 Copilot, ChatGPT, Claude, or equivalent.
Practical knowledge of how enterprise AI tools are governed and adopted inside large organisations, including content readiness, access hygiene, sensitivity labelling, and responsible AI use.
Practical experience contributing to a technology rollout or adoption programme, including pilots, user onboarding, training delivery, or post-deployment support.
General awareness of the broader Microsoft enterprise technology landscape, including identity and access (Entra ID), data protection (Purview), and how IT, Security, and Information Protection teams work together.
Prior experience with Quickbase, or another Low-Code platform such as Power Apps, Power Automate, Mendix, OutSystems, or Appian, is a plus.
Prior admin or power-user experience on other common enterprise platforms (e.g. ServiceNow, Salesforce, Workday) is a plus.
Awareness of multi-region AI regulation such as the EU AI Act is a plus

Benefits

Comp & perks

Health insurance
Annual bonus
Retention bank
Pension

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Microsoft 365 CopilotChatGPTClaudeLicensing ManagementBasic ConfigurationTroubleshootingSensitivity LabelingAccess HygieneUser OnboardingEnterprise SaaS Administration

Soft Skills

Confident CommunicationCollaborationProblem-Solving