Lightserve Corp

Manager

• Update and support maintenance of electric content management (ECM) platforms.
• Develop document control policies, procedures, and standards for creation, review, approval, distribution, versioning, and archiving.
• Configure and optimize automated workflows.
• Monitor document workflows to ensure timely processing, identify bottlenecks, and improve efficiency through automation.
• Collaborate with IT, internal departments (e.g., sales and marketing, engineering, project/program management, and operations center), and stakeholders to align systems with business needs.
• Troubleshoot system issues, perform quality checks, and lead updates or integrations.
• Identifies and takes part in continuing education opportunities to further their individual knowledge and grow the company’s reputation.
• Demonstrates accountability and responsibility by completing projects/assignments on time, holding self and others accountable for meeting objectives, and adhering to company standards.
• Additional job duties/responsibilities as assigned.

Document Control Manager

Full-stack Engineer

• Design, develop, and maintain software components for SOC platforms, including dashboards, alert systems, and internal tooling for threat hunting and mitigation.
• Integrate and optimize security monitoring tools such as SIEM (e.g., Splunk, Elastic, QRadar), SOAR, EDR, and network detection systems.
• Develop custom parsers, correlation rules, scripts, and automation workflows to ingest logs, detect threats, and minimize false positives.
• Build and enhance features for data visualization, alerting, and reporting to support real-time monitoring and compliance requirements (e.g., SOC 2, GDPR, PCI DSS).
• Collaborate with SOC analysts and security researchers to translate operational needs into technical solutions, such as automated playbooks and threat intelligence integrations.
• Perform code reviews, ensure high-quality testing (unit, integration, and automated), and maintain system reliability, scalability, and security.
• Troubleshoot and optimize existing monitoring infrastructure, including performance tuning and log ingestion strategies.
• Contribute to threat detection engineering by implementing rules based on MITRE ATT&CK frameworks and emerging threats.
• Participate in on-call rotations for production support and incident response as needed.

Document Control Manager

Senior Software Engineer – SOC