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Lightology

Accounts Receivable Clerk

Lightology

Accounts Receivable Clerk processing customer deposit refunds and assisting with accounts receivable functions for Lightology. Requires attention to detail and strong accounting background in a hybrid role.

Posted 7/10/2026full-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $30 - $33 per hourWebsite

About the role

Key responsibilities & impact
  • Process customer deposit refunds in a timely and accurate manner
  • Issue credit card refunds directly through the credit card processor's website, ensuring refunds are matched to the correct original transactions
  • Verify refund requests against sales orders, deposits received, and payment records before processing
  • Reconcile refund activity between the credit card processor, bank statements, and the general ledger
  • Record refund transactions in the accounting system (NetSuite)
  • Research and resolve refund discrepancies, chargebacks, and customer payment disputes
  • Communicate with customers, sales, and customer service teams regarding refund status and documentation
  • Maintain organized records and supporting documentation for all refunds in compliance with company policy and audit requirements
  • Support general accounts receivable functions, including payment application, account reconciliation, and customer account maintenance where needed
  • Assist with month-end close activities related to customer deposits and refunds
  • Identify opportunities to improve refund processing workflows and internal controls

Requirements

What you’ll need
  • Bachelor's degree in Accounting, Finance, Business Administration, or a related field
  • Prior experience processing customer refunds, including credit card refunds through a payment processor or merchant services portal
  • Experience in accounts receivable
  • Strong attention to detail and a high degree of accuracy when handling financial transactions
  • Working knowledge of Microsoft Excel and standard office software
  • Ability to handle sensitive payment information with confidentiality and integrity
  • Strong organizational and time-management skills, with the ability to manage a high volume of transactions

Benefits

Comp & perks
  • Health, Dental, and Vision Insurance enrollment on the 1st of the month after 30 days of employment
  • 401(k) Retirement plan after 6 months of employment
  • Up to 80 hours of accrued Vacation Paid Leave, prorated your first year.
  • State and locally-regulated Paid Sick Time.
  • Paid Company Holidays, after 30 days.
  • Short Term, Long Term Disability, Life, and AD&D optional Insurance benefits the 1st of the month after 30 days of employment.
  • Company-sponsored Life with AD&D Insurance Coverage.
  • Optional Enrollment in Health Care and Dependent Care Flexible Spending Account (FSA).

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Customer Refund ProcessingAccounts ReceivableCredit Card RefundsTransaction ReconciliationFinancial Record Keeping
Soft Skills
Attention to DetailOrganizational SkillsTime ManagementConfidentialityCommunication Skills