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Senior Project Manager, Client Services
LighthouseSenior Project Manager managing eDiscovery projects and budgets for clients. Driving innovation and collaboration while ensuring project success and client satisfaction in a remote setting.
About the role
Key responsibilities & impact- Manage client annual budgets
- Consult clients on eDiscovery best practices
- Identify preferred paths to complete projects
- Plan and manage project communications of pod members
- Provide workflow consultation
- Drive development of standards
- Respond to client requests
- Train and develop team members on workflows and eDiscovery best practices
- Initiate work on behalf of clients
- Communicate expectations for scope and deadlines to stakeholders
Requirements
What you’ll need- Bachelor’s degree (Masters or JD a plus) or equivalent experience
- 6+ years of work experience with at least four years of e-Discovery project management experience.
- 5+ years of successful experience in a law department, law firm and/or a legal consulting firm or eDiscovery provider
- Relativity experience required
- Strong knowledge of eDiscovery best practices
- Ability to quickly acquire a deep understanding of Lighthouse workflows, internal tools, and documentation necessary to act as an internal escalation resource
- Strong project management skills
Benefits
Comp & perks- Health insurance
- 401k with company match
- Life & AD&D insurance
- Short and long-term disability
- Telemedicine
- Wellness plans
- Flexible PTO program
- Paid volunteer days
- Voluntary insurance plans including accident, hospitalization, and critical illness plans as well as pet insurance
ATS Keywords
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Hard Skills & Tools
e-Discovery project managementworkflow consultationproject communicationsbudget managementstandards development
Soft Skills
client consultationteam trainingcommunicationstakeholder managementproblem-solving
Certifications
Bachelor's degreeMaster's degreeJD