Lead Manager, Senior Salesforce Developer
Make-A-Wish America
Cloud
Senior Salesforce Developer
Lighthouse Credit Union
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
CloudNode.jsTypeScript
About the role
- Lead ongoing development and optimization of Salesforce platform (FSC, Data Cloud, Marketing Cloud) at Lighthouse Credit Union
- Own development and enhancement of Salesforce FSC, Data Cloud, and Marketing Cloud environment
- Triage and resolve defects in Financial Services Cloud deployment
- Build scalable, reusable Apex code, Lightning Web Components, and automated flows
- Configure and enhance Lightning Pages, roll-ups, and standard FSC components
- Build filterable dashboards and dynamic reports for operational visibility
- Design Service Process Studio flows for member service journeys
- Implement case record types, workflows, queues, and routing logic
- Configure and test Five9 CTI adapter, including screen pops and call logging
- Integrate external data sources and marketing feeds into Salesforce via connectors
- Deliver segmented audiences and unified profiles to Marketing Cloud via Data Cloud
- Conduct regular data audits, validation routines, and deduplication for data governance
- Collaborate with stakeholders to translate business needs into platform solutions
- Lead user acceptance testing (UAT), functional training sessions, and create technical documentation
Requirements
- Demonstrated expertise in Salesforce development: Apex, Lightning Web Components (LWC), SOQL, automation tools
- 5+ years of Salesforce platform engineering experience
- 2+ years of experience with Financial Services Cloud (FSC)
- Experience with Salesforce automation tools: Flows, Process Builder, Approval Processes
- Experience with Salesforce integration and data tools (e.g., Data Loader, APIs)
- Familiarity with Five9 or other CTI integrations
- Strong data hygiene and privacy awareness, including de-duplication and regulatory compliance (GLBA, CCPA)
- 1+ years integrating Data Cloud (CDP) and Marketing Cloud (preferred)
- Experience with Google Marketing Platform integrations (preferred)
- Experience with JIRA, Confluence, agile delivery methodologies (preferred)
- Experience working in a credit union or financial institution (plus)
- Experience integrating Salesforce with core banking platforms and marketing systems (plus)
- Experience with Node/Typescript (plus)
- Strong analytical, problem-solving, collaboration and communication skills
- Agile mindset; ability to manage multiple priorities independently
- Ability to lead UAT and deliver functional training; develop technical documentation
