Lighthouse Business & IT Solutions GmbH

Sales

• Provide advice, engage and support our loyal customers by phone
• Execute outbound campaigns and follow-up activities
• Present promotions, special offers and new products in an engaging manner
• Actively cross-sell and proactively identify customer needs
• Receive and process incoming orders
• Provide friendly, solution-oriented customer support
• Maintain and update customer data in the ERP system
• Process webshop orders, credit notes and goodwill cases
• Log customer interactions and maintain master data

Telesales Representative