ServiceNow

• Develop and customize ServiceNow applications, workflows, and modules based on business requirements.
• Collaborate with stakeholders to gather and analyze requirements and translate them into technical designs.
• Implement ServiceNow best practices and standards to ensure optimal system performance and reliability, including keeping the system upgraded as new versions are released.
• Configure and enhance ServiceNow functionalities including Customer Service Management, Order Management, ITSM Management, Employee Center, and Strategic Portfolio Management.
• Integrate ServiceNow with third-party applications, systems, and tools using REST/SOAP APIs and other integration methods.
• Develop and maintain ServiceNow documentation, including design specifications, test plans, and user guides.
• Troubleshoot and resolve issues related to ServiceNow applications, workflows, and integrations.
• Stay updated with the latest ServiceNow releases, features, and industry trends to provide innovative solutions.

ServiceNow Developer

ServiceNow-Nuvolo Implementation Specialist