Service Technician

LightEdge Solutions

Managed Service Technician deploying and supporting Windows/Linux customer environments for LightEdge, a hybrid cloud and IT services provider. Troubleshooting servers, virtual machines, patches, backups, and monitoring.

Posted 8/10/2026full-timeDes Moines • Iowa • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in deploying and configuring Windows and Linux operating systems, managing support ticket queues, and troubleshooting customer environments. Proficient in documentation, patching, and service layering while effectively communicating with stakeholders at various organizational levels.

Highest-signal resume keywords

Windows Operating System DeploymentLinux Operating System ConfigurationVMware ESXi SupportActive Directory ManagementPowerShell Scripting

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Windows Server PlatformsLinux PlatformsTroubleshooting MethodologyDNS KnowledgeWindows Firewall ConfigurationPatching and Service LayeringVirtual Machine CreationBackup SetupMonitoring DeploymentSupport Ticket Management

Soft Skills

Strong Written CommunicationStrong Oral CommunicationOrganizational SkillsTask PrioritizationFollow-Up Abilities

Tools & Technologies

RMM ToolsHCL BigFixSolarWinds N-ableConnectWise AutomateWindows Deployment Server

Certifications & Qualifications

MCITPMCP

Tech Stack

Tools & technologies

DNSLinuxVMware

About the role

Key responsibilities & impact

Deploy and configure Windows and Linux operating systems
Create virtual machines and deploy operating systems
Troubleshoot and support managed service customer environments
Perform patching and service layering
Work with internal stakeholders to understand requirements and deliverables
Manage support ticket queues
Document steps taken and relevant histories
Deploy servers and install applications based on customer requests
Set up backups and monitoring
Deploy patches and troubleshoot issues
Perform other duties as required

Requirements

What you’ll need

3–5 years of work experience across various Microsoft server platforms and integrations
Proven ability to communicate at multiple levels of a mid-size to enterprise-level organization
Strong written and oral communication skills
Ability to organize, prioritize, follow up, and complete tasks
Basic experience with Linux platforms
Basic knowledge of Active Directory, including design, migration, troubleshooting, and configurations
Experience supporting environments running on VMware ESXi
Solid troubleshooting methodology
Basic knowledge of DNS, ports, and Windows Firewall
Preferred: experience with RMM tools, HCL BigFix, SolarWinds N-able, or ConnectWise Automate
Preferred: experience using Windows Deployment Server
Preferred: experience using PowerShell
Preferred: Windows Server certifications such as MCITP or MCP

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account LightEdge Solutions Website LinkedIn All Job Openings 51 - 200 employees Founded 1998 💼 Consulting 📦 Logistics 🏥 Healthcare 💰 $5M Private Equity Round on 2004-04 Consulting
Logistics
Healthcare LightEdge Solutions is a technology company specializing in highly secure cloud, colocation, connectivity, and managed services. With over 30 years of experience, LightEdge helps businesses optimize their IT infrastructure by offering advanced solutions like cloud storage, backup-as-a-service, and disaster recovery. The company is dedicated to providing secure and compliant platforms that protect data, support hybrid and multi-cloud journeys, and improve operational efficiencies for their clients. LightEdge's data centers and expert engineering support deliver 24/7 uptime and robust cybersecurity to ensure continuous business operations. Service Technician Job not on LinkedIn 🔥 0 minutes ago 🏢🏡 Des Moines – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Technician Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Deploy and configure Windows and Linux operating systems
Create virtual machines and deploy operating systems
Troubleshoot and support managed service customer environments
Perform patching and service layering
Work with internal stakeholders to understand requirements and deliverables
Manage support ticket queues
Document steps taken and relevant histories
Deploy servers and install applications based on customer requests
Set up backups and monitoring
Deploy patches and troubleshoot issues
Perform other duties as required 🎯 Requirements
3–5 years of work experience across various Microsoft server platforms and integrations
Proven ability to communicate at multiple levels of a mid-size to enterprise-level organization
Strong written and oral communication skills
Ability to organize, prioritize, follow up, and complete tasks
Basic experience with Linux platforms
Basic knowledge of Active Directory, including design, migration, troubleshooting, and configurations
Experience supporting environments running on VMware ESXi
Solid troubleshooting methodology
Basic knowledge of DNS, ports, and Windows Firewall
Preferred: experience with RMM tools, HCL BigFix, SolarWinds N-able, or ConnectWise Automate
Preferred: experience using Windows Deployment Server
Preferred: experience using PowerShell
Preferred: Windows Server certifications such as MCITP or MCP Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs