LightEdge Solutions

Service Delivery Project Manager

LightEdge Solutions

full-time

Posted on:

Origin:  • 🇺🇸 United States • Arizona, California, District of Columbia, Illinois, Iowa, Kansas

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Job Level

Junior

Tech Stack

AWSAzureCloudPMP

About the role

  • Lightedge is an enterprise-grade cloud services and colocation company focused on business and critical IT requirements
  • Provide courteous and professional coordination of Lightedge deployment services
  • Work directly with customers and internal resources on complex projects within the public cloud ecosystem (AWS and Azure)
  • Guide the actions and work of specialists and engineers, verifying work is completed on-time and meets customer needs and expectations
  • Operate within the Lightedge Cloud Center of Excellence (CCoE) focusing on public cloud related projects and collaborating closely with cloud engineers
  • Perform initial project discovery, administrative customer account setup, and collaborate with Sales Engineering to define scope and objectives
  • Develop project plans for strategic accounts and initiatives, manage resource availability and task assignments
  • Produce project reporting and documentation through weekly status meetings and internal coordination
  • Coordinate multi-person teams across organizational groups, lead client-facing meetings, and escalate or resolve issues promptly
  • Maintain project documents, communicate difficult or sensitive information with tact, and drive continuous improvement initiatives
  • Coordinate with accounting to control billing and term start dates and act on challenges on behalf of Lightedge Service Delivery

Requirements

  • 1-3 years of project management related experience
  • 2-year technical degree or equivalent work experience
  • Industry certifications or training (PMP or CAPM, ITIL, Six Sigma, AWS Certification, Microsoft Azure Certification)
  • Exceptional customer service
  • Strong troubleshooting and problem-solving skills
  • Excellent communication and interpersonal skills for collaborative team environments
  • Capable of managing multiple projects simultaneously
  • Ability to multi-task and operate with minimal supervision, adjusting priorities accordingly
  • Able to maintain professional demeanor under stress
  • Demonstrated willingness to learn and adapt to changes
  • Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future
  • Minimum 40 hours per week required