Commercial Account Director

Light & Wonder

Commercial Account Director leading iGaming account management and strategic growth efforts for Light & Wonder. Focused on revenue growth and client relationship management across various US locations.

Posted 7/10/2026full-timeEgg Harbor Township • Nevada, New Jersey • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Build and manage close relationships with allocated B2C operators in the United States, including establishing executive-level relationships with key senior client leaders to deepen trust and long-term partnership
Proactively develop and manage a structured executive engagement cadence with each client, ensuring at minimum a quarterly business review focused on critical deliverables, health of the partnership, and growth orientation
Act as the champion of the customer across major deliverables, including onboarding, product/feature updates, and transitions to new offerings, while ensuring internal L&W teams have clear mandates and understanding of customer needs and expected outcomes
Foresee US market trends and ensure L&W remains at the forefront of the market
Develop, define, and execute a regional account strategy that delivers topline growth across content, products, and partnerships in a manner that exceeds regional performance expectations and captures increased market share for L&W
Deliver client revenues in line with company targets, and grow incremental revenue through bespoke customer requests, upsells, and new product/premium offerings, thus broadening L&W's product footprint or shelf-space on client sites
Protect L&W's commercial interests while responding to customer needs, effectively managing the balance between client satisfaction and the risk associated with delivering against bespoke requirements
Develop new business initiatives with existing clients to extend revenues, and pursue new business opportunities for L&W within the United States
Work with customers to compile data and insights to assess L&W product performance relative to competitors
Lead internal L&W teams — including Product and Development — to effectively respond to client inquiries and concerns, and communicate feedback on client requirements, preferences, and value-adding features
Represent L&W and the Commercial Team within the wider online iGaming industry with authority, know-how, and professionalism at all times, including travel to key tradeshows
Support regional goals by ensuring various third parties enter the market, and liaise with stakeholders across L&W to further US business interests

Requirements

What you’ll need

Bachelor's degree in Commerce, Business Administration, or equivalent relevant experience
A minimum of 8 years of experience as an account/commercial manager across any relevant online (digital) industry and sector
Experience within online gaming and a passion for the industry
Exposure to the B2C operator side of the iGaming business preferred
Experience supporting key accounts and a proven track record in growing an existing business portfolio, and achieving and exceeding established revenue targets
Experience developing and executing account or regional commercial strategy, ideally including structured executive engagement programs with clients
A record of developing strong working relationships with executives, peers, and associates across multiple functions and lines of business
Excellent communication skills
Ability to work independently and possess strong organizational and time management skills
Proven competence in negotiating, with a great deal of experience managing B2B clients and working under contractually agreed commercial terms
Proficient in MS Office (Word, Excel and PowerPoint)
Experience drafting proposals and presenting to clients is ideal

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Account Strategy ExecutionRevenue Target AchievementProposal DraftingB2C Operator EngagementMarket Trend Analysis

Soft Skills

Excellent Communication SkillsStrong Organizational SkillsTime Management SkillsNegotiation Skills

Certifications

Bachelor's Degree in CommerceBachelor's Degree in Business Administration