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Senior Commercial Account Manager
Light & WonderSenior Account Manager driving client relationships for Light & Wonder in the iGaming sector. Building partnerships and maximizing revenue through strategic account management across multiple clients.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
account managementcommercial managementB2B client managementnegotiationproposal draftingrevenue target achievementdata analysisclient performance trackingmarketing material deliveryproduct portfolio optimization
Soft Skills
communicationorganizational skillstime managementrelationship buildingleadershipcustomer service orientationresourcefulnesspatiencetactfulnessenthusiasm
Tools & Technologies
MS Officedigital marketing toolsclient relationship management softwaredata analytics toolspresentation software
Certifications & Qualifications
university degree in Commerceuniversity degree in Business Administration
Industry Keywords
iGamingdigital industryclient review meetingsQBR presentationsbusiness strategyL&W portfolioSPARKPOWERclient insightscommercial terms
Tech Stack
Tools & technologiesSpark
About the role
Key responsibilities & impact- Deliver client revenues in line with company forecasts
- Build and manage close relationships with the allocated Light & Wonder (L&W) clients
- Manage multiple clients in a professional and organized manner
- Complete regular client review meetings
- Create and manage backlogs of client requirements
- Keep clients up to date with L&W documentation
- Ensure clients are taking maximum advantage of the L&W portfolio which includes proprietary content and aggregated partner studios (SPARK & POWER)
- Optimize L&W games launch cadence, priority, and placement on client sites
- Collaborate with external and internal marketing teams to deliver marketing materials and digital assets
- Be able to lead QBR presentations with customers and present with gravitas
- Establish trust and relationships with key client influencers and decision makers
- Work with clients to compile data and insights on L&W product performance versus that of competitors, the effects of targeted campaigns and promotions
- Up-sell the existing clients for new products and premium offerings
- Work with them to broaden the L&W product footprint within their business
- Liaise with the L&W Product team as well as other internal departments to effectively respond to clients’ inquiries and concerns, and to communicate feedback on client requirements, preferences and valued-added features
- Driving the business strategy with impressive results
- Mastering LnW internal protocols and operating with high levels of efficiency within the role, coaching and supporting new team members
Requirements
What you’ll need- University degree in Commerce or Business Administration or equivalent relevant experience
- A minimum of 5 years of experience as an account manager / commercial manager across any relevant online (digital) industry and sector
- Experience supporting key accounts and a proven track record in growing an existing business portfolio and in achieving, and exceeding, established revenue targets
- A record of developing strong working relationships with executives, peers, and associates
- Experience within the iGaming industry and commercial space is preferred
- Excellent communication skills
- Ability to work independently, and possess strong organizational and time management skills
- Proven competence in negotiating
- Good levels of experience in managing B2B clients and in working to contractually agreed commercial terms
- Tech savvy and customer service oriented
- Professional, resourceful, patient, and tactful in handling customer inquiries and negotiations
- Enthusiasm and leadership
- A strong work ethic necessary to succeed in a dynamic, fast-moving and results oriented environment
- Proficient in MS Office (Word, Excel and PowerPoint)
- Experience drafting proposals and presenting in front of clients is ideal
Benefits
Comp & perks- Competitive benefits
- Open and supportive environment
- Modern and exciting workplace
- Opportunity to interact with global teams
- Possibility to switch teams and projects
- Exciting projects with opportunities for creating positive change to our game engineering ecosystem
- Stunning work location
- Flexible working