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Lifted

Research Operations Associate

Lifted

Research Operations Associate supporting a UX Research team with recruitment and study coordination. Manage multiple research projects and communication with participants in a remote role.

Posted 7/31/2026full-timeRemote • Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing participant recruitment for UX research, including sourcing, screening, and scheduling, while ensuring compliance and effective communication with stakeholders. Proficient in utilizing Agile methodologies and tools like Jira to enhance project coordination and improve research operations.

Highest-signal resume keywords
Participant RecruitmentUX Research SupportAgile MethodologiesJira ExperienceProject Coordination

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Participant SourcingResearch Session LogisticsThematic AnalysisDesign ThinkingBudget TrackingQualtricsScheduling ToolsOnline Collaboration Tools
Soft Skills
Strong Communication SkillsOrganizational SkillsAttention to DetailRelationship BuildingProactive Working Style
Tools & Technologies
JiraQualtricsGoogle WorkspaceDovetail
Industry Keywords
UX ResearchB2B RecruitmentResearch OperationsStakeholder Management

About the role

Key responsibilities & impact
  • Manage the end-to-end participant recruitment process for UX research studies, with a strong focus on B2B and employer participants.
  • Source, screen, schedule, and communicate with research participants.
  • Coordinate participant NDAs, research-session logistics, and incentive payments.
  • Manage multiple research projects and recruiting workflows simultaneously.
  • Communicate proactively with researchers about recruiting challenges, participant availability, and study risks.
  • Recommend alternative participant-recruiting approaches when the initial strategy is not producing sufficient results.
  • Partner closely with UX researchers to understand study requirements and support the research lifecycle.
  • Lead the migration of a Google-based UX research repository to Dovetail.
  • Support research repository organization, maintenance, and thematic analysis.
  • Serve as a liaison between Research Operations and UX Research stakeholders.
  • Identify opportunities to improve Research Operations processes using design thinking and continuous-improvement practices.
  • Create participant-recruiting resources, templates, and best-practice guidance for researchers.
  • Coordinate with Legal and Policy stakeholders on participant compliance and approval requirements.
  • Support UX research vendor management, procurement activities, and budget tracking.
  • Help onboard new UX researchers and promote consistent Research Operations practices.

Requirements

What you’ll need
  • 1-2 years of experience supporting UX teams, coordinating cross-functional programs, or managing research participants or panels.
  • Experience recruiting participants, preferably for UX research studies.
  • Experience coordinating schedules, calendars, and multiple concurrent projects.
  • Understanding of or demonstrated interest in UX Research and Design Thinking.
  • Strong Agile and Jira experience.
  • Experience using calendar management and scheduling tools.
  • Experience using online collaboration tools.
  • Experience using Qualtrics or an equivalent survey platform.
  • Strong written and verbal communication skills.
  • Excellent organizational and multitasking skills.
  • Strong project coordination and attention to detail.
  • Strong relationship-building and stakeholder-management skills.
  • Collaborative, curious, empathetic, proactive, and self-driven working style.

Benefits

Comp & perks
  • Open to candidates located in the United States or LATAM.
  • Significant working-hour overlap with Eastern and Central U.S. time zones is highly preferred.
  • Full-time contract engagement at approximately 40 hours per week.
  • Remote role.
  • Current contract end date is March 31, 2027.