Deduction Analyst
Lifoam Industries
full-time
Posted on:
Location Type: Hybrid
Location: Chesterfield • Montana • United States
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About the role
- Investigate, validate, and resolve retail customer deductions through comprehensive analysis of supporting documents, including invoices, POs, remittances, and shipment records.
- Investigate, validate and resolve deductions related to promotional allowance programs to ensure charge falls within plan.
- Document and maintain clear, audit-ready records of all deduction activity in the Deduction Management System.
- Proactively identify recurring issues or trends in deductions; collaborate with Sales, Customer Service, Operations, and IT teams to recommend and implement corrective actions.
- Manage accrual process for promotional allowances program and outstanding deductions.
- Lead or contribute to continuous improvement projects focused on streamlining the deduction management process and enhancing overall Accounts Receivable performance.
- Prepare detailed documentation for invalid deductions and communicate directly with customers to facilitate resolution and reimbursement.
- Drive resolution of open items within target timelines, ensuring alignment with key performance indicators and business unit financial goals.
- Partner with internal stakeholders to understand customer compliance guidelines and minimize preventable deductions.
- Conduct root cause analysis on deduction activity to uncover process gaps, inefficiencies, or revenue leakage.
- Support and/or lead cost reduction initiatives by identifying opportunities to improve cash flow and reduce write-offs.
- Manage or assist in cross-functional projects that impact deduction resolution, or customer claims processing.
- Perform reconciliations and validate deduction data against system reports to ensure financial accuracy.
- Maintain accurate records and adhere to company policies for retention and compliance.
- All other duties as assigned.
Requirements
- Bachelor's degree in Accounting, Finance, Business, or a related field is a plus.
- Minimum of 5 years of progressive experience in Accounts Receivable, Deduction Management, or related financial operations.
- Experience with retail customers is a plus.
- Demonstrated success in leading or supporting process improvement or cost savings initiatives.
- Proven ability to manage and execute projects that deliver measurable financial or operational outcomes.
- Strong understanding of accounting principles and ERP systems (NetSuite, SAP, Oracle, etc.).
- Advanced proficiency in Microsoft Excel; experience with data analysis tools (Power BI, Tableau) is a plus.
- Excellent interpersonal and communication skills with the ability to influence across departments and external partners.
- Strong organizational and prioritization skills; capable of managing multiple deadlines in a fast-paced environment.
- Self-starter with a continuous improvement mindset and the ability to challenge the status quo constructively.
- Manufacturing industry experience preferred.
- To perform this job successfully, an individual should be proficient with Microsoft Office -- MS Word, Excel, PowerPoint. NetSuite experience a plus.
Benefits
- WFH Flexible 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
deduction managementaccounts receivablefinancial analysisroot cause analysisdata analysiscost reductionfinancial reconciliationproject managementprocess improvementaccounting principles
Soft Skills
interpersonal skillscommunication skillsorganizational skillsprioritization skillsself-startercontinuous improvement mindsetinfluencing skillscollaborationproblem-solvingattention to detail
Certifications
Bachelor's degree in AccountingBachelor's degree in FinanceBachelor's degree in Business