Customer Insights Analyst

Lifeway Christian Resources

Customer Insights Analyst providing advanced analytics support at Lifeway. Focusing on customer segmentation, forecasting, and campaign performance analysis to influence business decisions.

Posted 5/5/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Advanced customer segmentation, LTV analysis, and churn modeling
Forecasting models, pipeline reporting, and predictive analytics
Campaign performance analysis across digital channels
Cross-functional insight delivery to Marketing, Sales, and Support
Data quality validation and reporting process improvements
Informal mentorship of Analyst I team members

Requirements

What you’ll need

Bachelor's degree, required
Masters degree, preferred
4+ years analytics experience
Strong SQL + Excel + BI tools
Experience with marketing or sales analytics
Exposure to forecasting / predictive modeling
Actively involved in an evangelical Christian church

Benefits

Comp & perks

healthcare
vacation and sick time
holiday pay
care days
401(k) plan
maternity and paternity leave
adoption assistance
mission trip time

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLExcelBI toolscustomer segmentationLTV analysischurn modelingforecasting modelspredictive analyticscampaign performance analysisdata quality validation

Soft Skills

mentorshipcross-functional collaborationcommunication

Certifications

Bachelor's degreeMaster's degree