RCM Manager
LifeStance Health
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $55,000 - $75,000 per year
About the role
- Oversight of the revenue cycle team, providing day-to-day leadership, direction, and accountability.
- Monitor and track ongoing revenue cycle performance and accuracy.
- Regular review of overall outstanding RCM workloads, performance, and processes.
- Provide advice to RCM leadership and Practice Operations on improvements to enhance efficiency.
- Oversee all RCM aspects of the verification, billing, and collection process.
- Oversees patient financial assistance program and adherence to RCM policies.
- Ensures proper investigation and resolution of credit balances and unapplied amounts.
- Oversees the processing of letters, notices, complaints, and bankruptcy notifications from patients and attorneys.
- Reduce RCM related denials, errors, rejections, exclusions, and optimize overall team performance.
- Maintain team adherence to timely completion of all RCM related job duties.
- Work closely with third party vendor to make sure information is accurate and provided timely for the team.
- Monitor daily processing of charges and claim submission in system to ensure functioning appropriately.
- Reduce claim errors, rejections, exclusions, and optimize overall team performance.
- Safeguard and maintain patient confidentiality by abiding by company policy and HIPAA regulations.
- Other revenue cycle duties as assigned.
Requirements
- Bachelor’s degree in accounting or finance preferred, or related field experience
- Medical Coding or Billing certification preferred
- 5+ years of experience in medical billing and collections required
- Some experience in a leadership/supervisory role
- Detailed knowledge of CPT, ICD-10 codes, HIPAA, medical terminology, and other associated medical billing regulations
- Experience utilizing Microsoft Office products including Outlook, Excel, and Teams
- Previous experience with an electronic medical/health record; AdvancedMD experience preferred
- Ability to work effectively as a team member with a strong collaborative management style
- Strong communication skills, both verbal and written
- Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture.
Benefits
- medical
- dental
- vision
- AD&D
- short and long-term disability
- life insurance
- 401k retirement savings with employer match
- paid parental leave
- paid time off
- holiday pay
- Employee Assistance Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical billingcollectionsCPT codesICD-10 codesmedical terminologyrevenue cycle managementclaim processingcredit balance resolutiondenial managementfinancial assistance program oversight
Soft Skills
leadershipcommunicationcollaborationproblem-solvingattention to detailsensitivityinclusivityhumilityteamworkaccountability
Certifications
Medical Coding certificationBilling certification