Our Benefits team is looking for a Benefits Specialist to assist with the administration of US Benefits Programs.
In this role, you will help support the day-to-day responsibilities of administering our health and welfare benefits, including providing direct support to our employee population with all benefits related questions, enrollments, and escalations.
The ideal candidate is empathetic, enthusiastic, and able to critically review and find solutions to complex problems.
Compensation: $25.37 - $30.30/hour
Respond to PeopleDesk tickets including employee inquiries regarding benefit enrollments, life events, and general benefits questions.
Approval of new hire benefits enrollments and Qualified Life Events in Workday
Interact with employees to resolve issues with a high degree of confidentiality, empathy, and customer service.
Assist with annual Open Enrollment, respond to employee inquiries, and participate in information sessions.
Conduct One-on-One Teams meetings as needed to assist employees with enrollments and changes in Workday.
Knowledge of FMLA and ADA.
Track and calculate pay for Paid Parental Leave and relay calculations to payroll department.
Reconcile arrears balances and relay adjustments to payroll department.
Review retro calculations and create adjustments via EIB as needed.
Responds to general 401(k), FSA and Health Savings inquiries.
Attends inter department meetings to discuss processes and share ideas
Requirements
Bachelor's Degree or 5+ years of work experience in Benefits, HR and Payroll (i.e., Benefits Analyst, Benefits Specialist, Benefits Coordinator, HR Administrator, Payroll Specialist, etc.)
Workday experience in benefits with retro process a plus
Must have strong technical skills including Excel, Teams, Outlook, and navigation of carrier’s websites
Must have the ability to reconcile and calculate benefit deduction adjustments and arrears
Accuracy, confidentiality, and attention to detail are critical in this position
Qualified candidates must be legally authorized to be employed in the United States