Enterprise Account Manager
Liferay
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Independently manage a set of North American accounts, ensuring consistent communication and high levels of customer satisfaction
- Identify and qualify expansion opportunities (upsell/cross-sell) within your assigned accounts to hit quarterly targets
- Manage full sales cycle of Liferay Products and Services, collaborating with the sales ecosystem including internal teams and channel partners
- Manage the renewal process end-to-end, identifying potential churn risks early and working with the team to mitigate them
- Act as the bridge between the customer and our internal technical teams to ensure technical roadblocks are cleared quickly
Requirements
- Strong experience in Pre-sales, Sales or account management, within the enterprise software industry
- Comfortable discussing software features, enterprise architecture, and implementation timelines with technical stakeholders
- Exceptional ability to present business value of complex enterprise technology
- A strong understanding of the Liferay DXP platform and how it delivers value to enterprise users
- Previous experience in a sales engineering, or consulting role is a major plus
- Proven ability to manage a high volume of tasks and accounts with minimal daily supervision
Benefits
- Salary package w/ competitive benefits according to qualifications and experience
- Opportunities to take responsibility, grow professionally, and Stay Nerdy
- A positive and collaborative work culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Liferay DXPsales cycle managementupsellingcross-sellingaccount managementsales engineeringconsulting
Soft Skills
customer satisfactioncommunicationpresentationproblem-solvingtime management