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Transfer Center Specialist, RN
Lifepoint Health®Transfer Center RN coordinating admissions, transfers, triage, and bed management for Lifepoint Health’s community-based healthcare network. Applying clinical criteria and improving patient throughput remotely.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient flow coordination, clinical decision-making, and regulatory compliance within healthcare settings. Proficient in utilizing electronic health records and applying Medical Necessity criteria to ensure optimal patient care and service delivery.
Highest-signal resume keywords
RN LicensurePatient Flow CoordinationMedical Necessity ApplicationRegulatory Compliance KnowledgeElectronic Health Record Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Decision-MakingPatient TriagePatient Acuity ProcessingDocumentation and PrioritizationQuality ImprovementMultitaskingEffective CommunicationPatient AssessmentCompliance MonitoringData Tracking
Soft Skills
Customer ServiceInterpersonal CommunicationTeam CollaborationListening SkillsProblem-Solving
Tools & Technologies
Electronic Health Care RecordCommunication Platforms
Certifications & Qualifications
Current RN LicensureCompact License (Preferred)
Industry Keywords
EMTALAAcute-Care SettingQuality InitiativesEthics and Compliance PoliciesPatient Care
About the role
Key responsibilities & impact- Coordinate admission, transfer, and consult processes for emergent, urgent, and elective patients.
- Process patient acuity and apply clinical decision-making to facilitate patient flow.
- Document and prioritize patient information for accepting physicians, nurses, and healthcare workers.
- Maintain current knowledge of departmental procedures, protocols, and communications.
- Assign transfer priority levels for patient triage and transportation.
- Maintain Transfer Center data and provide feedback to referring facilities.
- Screen admissions for appropriate level of care, patient status, and bed type.
- Apply Medical Necessity criteria.
- Educate nurses, physicians, and ancillary staff on level-of-care and admission/transfer issues.
- Serve as liaison among physicians, patients and families, hospital staff, patient-care areas, and outside agencies.
- Monitor compliance with regulatory requirements, EMTALA, ethics and compliance policies, and quality initiatives.
- Track and trend barriers to patient flow; recommend process improvements and develop action plans.
- Escalate issues to Transfer Center leadership and facility administrative leadership.
- Coordinate with the Bed/Capacity Coordinator on timely transfers, bed assignments, and accurate patient information.
- Maintain accurate information in the Electronic Health Care Record.
- Participate in employee orientation, ongoing training, staff meetings, and continuous quality improvement projects.
- Handle inbound calls and make outbound calls to meet departmental productivity goals.
- Provide superior customer service and support Transfer Center key performance indicators and Access Point Vision goals.
Requirements
What you’ll need- Graduate of an accredited school/college.
- Must hold applicable current RN licensure in the state of residence.
- Must maintain current nursing licensure and complete renewal and continuing-education requirements.
- Three years of related clinical experience in an acute-care setting; ED or Critical Care preferred.
- Ability to communicate effectively in oral, written, and electronic formats.
- Ability to multitask while attentively listening and typing more than 35 words per minute.
- Must meet internet speed requirements: upload 50 or more; download 100 or more.
- Knowledge of human growth and development, assessment, treatment, and care for patients of all ages served.
- Competence applying Medical Necessity criteria.
- Knowledge of regulatory requirements, EMTALA, ethics and compliance policies, and quality initiatives.
- Experience with electronic health-care records and electronic resources.
- Preferred Compact License.
- Must meet current nursing licensure requirements; expired licenses prohibit scheduling.
- Associate’s/bachelor’s degree preferred.
Benefits
Comp & perks- 401k
- Flexible PTO
- Generous Employee illness benefit (EIB)
- Medical insurance
- Dental insurance
- Vision insurance
- Tuition reimbursement
- Employee Assistance Program
- Competitive salary
- Total compensation package
- Wellbeing-focused benefits package