LifeMD

Senior Technical Product Manager

LifeMD

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Job Level

Senior

About the role

  • Own the product vision, strategy, and roadmap for the VPC Platform
  • Conduct research to understand patient, provider, and operational needs; synthesize findings into strategic recommendations
  • Translate company goals into clear product initiatives with measurable KPIs and success criteria
  • Prioritize work based on business impact, clinical quality, operational efficiency, and technical feasibility
  • Manage and mentor the tech product team consisting of product owners and designers
  • Collaborate deeply with Engineering, Clinical Operations, RCM, Pharmacy, Customer Support, and Marketing teams to ensure alignment and readiness for launches
  • Act as the primary domain expert, ensuring stakeholders remain informed and aligned on product direction
  • Drive strategic conversations that balance speed, compliance, and patient safety in a regulated environment
  • Work closely with Product Owners to ensure the backlog reflects strategic priorities and is ready for sprint execution
  • Ensure features include business requirements, user flows, acceptance criteria, and dependencies
  • Partner with Engineering leadership to scope work, negotiate trade-offs, and ensure timely, high-quality releases
  • Validate solutions through QA, clinical review, and operational fit prior to launch
  • Partner with Product Designers to develop intuitive and accessible patient and provider experiences
  • Conduct user interviews, usability testing, workflow shadowing, and feedback loops to inform decisions
  • Translate complex healthcare or billing workflows into simple, usable digital experiences
  • Define KPI frameworks and track product performance, operational impact, and patient/provider outcomes
  • Analyze quantitative and qualitative data to identify areas of improvement and guide optimization cycles
  • Own post-launch retros, incorporate learnings into future work, and maintain continuous improvement pipelines

Requirements

  • 5+ years of Product Management experience in SaaS, healthcare, telehealth, fintech, or other regulated industries
  • Proven ability to own a product domain and deliver meaningful business outcomes
  • Strong analytical skills with the ability to make data-informed decisions
  • Excellent communication and stakeholder management skills, including executive-level interactions
  • Experience writing business requirements, product specifications, and success metrics
  • Demonstrated ability to partner with Product Owners, Designers, and Engineering teams in Agile environments
  • Comfortable operating in ambiguity and shifting seamlessly between strategy and hands-on execution
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, Roth 401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Flexible PTO Policy
  • Paid Holidays
  • Short Term & Long Term Disability
  • Training & Development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Product ManagementAgileKPI frameworksData analysisUser experience designBusiness requirements writingProduct specificationsUsability testingWorkflow shadowingContinuous improvement
Soft skills
Analytical skillsCommunicationStakeholder managementMentoringCollaborationStrategic thinkingAdaptabilityProblem-solvingLeadershipDecision-making