Administrator on Call

LifeLink Foundation

Remote AOC contributing to LifeLink's mission by overseeing donor assessment and recovery activities. Collaborating with medical professionals to ensure safe organ allocation and transportation.

Posted 6/2/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

As a Remote Administrator on Call, you will directly contribute to LifeLink’s life-saving mission.
Supports recovery services staff by overseeing activities related to donor assessment and recovery.
Works with a team of AOCs providing consistent oversight utilizing evidence-based critical thinking, organizational policy & procedures, and regulatory standards/requirements.
This position focuses on quality and process improvement throughout the donation process and safeguarding all pertinent documentation and information.
Ensures all relevant information is provided within different electronic platforms in a timely and accurate manner to all internal and external stakeholders with the goal of providing successful outcomes of every assigned case.
Collaborates directly with the scheduled Medical Director on Call (MDOC) and all required consultations/resources available to ensure safe assessment, allocation, and transportation of suitable organs.
Maintains awareness of all active donors and referrals expected to provide the legal-next-of-kin with disclosure of donation status or approach for organ and tissue donation, ensuring use of appropriate resources.
Provides real-time direction and guidance to staff for identification, evaluation, authorization, clinical management, organ allocation, and surgical recovery directed towards maximizing every organ donation opportunity.
Participates in performance improvement initiatives, identifying trends and supporting formal staff education needs including involvement in regular case activity reviews.

Requirements

What you’ll need

Bachelor’s degree or equivalent combination of education, management and/or AOC.
Minimum of three years’ experience as procurement organization clinical coordinator or two years in management and/or AOC.
Advanced knowledge of human anatomy and medical terminology, organ perfusion, strong decision-making capabilities, and strong attention to detail.
Remain current on all LifeLink and OPTN policies, CMS regulations, and relevant state and federal laws.
Excellent verbal and written communication and customer service skills.
Ability to work within a high-paced and elevated stress environment due to the nature of work involving death and dying causing emotional and physical stressors.
Ability to prioritize remote work (computer and smart phone) to accomplish the goals for all active donors and referrals with the goal of meeting the needs of all stakeholders.
A collaborator who thrives in a mission-first environment.

Benefits

Comp & perks

COMPANY PAID Medical, Dental, Disability & Life Insurance
Generous COMPANY PAID Pension Plan for your Retirement
Paid Vacation, Sick Days & Holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

human anatomymedical terminologyorgan perfusiondecision-makingattention to detail

Soft Skills

communicationcustomer servicecollaborationorganizational skillscritical thinking

Certifications

Bachelor’s degreeAOC certification