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Administrator on Call
LifeLink FoundationRemote Administrator on Call supporting LifeLink’s mission of saving lives through organ donation by overseeing donor assessment and recovery processes. Ensures quality and timely collaboration with internal and external stakeholders.
About the role
Key responsibilities & impact- As a Remote Administrator on Call, you will directly contribute to LifeLink’s life-saving mission.
- The Remote Administrator-on-Call (Remote AOC) supports recovery services staff by overseeing activities related to donor assessment and recovery.
- Activities requiring direct oversight include, but are not limited to, identification, evaluation, approach, clinical management, allocation, recovery, and overall coordination of donor-related actions.
- Works with a team of AOCs providing consistent oversight utilizing evidence-based critical thinking, organizational policy & procedures, and regulatory standards/requirements.
- This position focuses on quality and process improvement throughout the donation process and safeguarding all pertinent documentation and information.
- Ensures all relevant information is provided within different electronic platforms in a timely and accurate manner to all internal and external stakeholders with the goal of providing successful outcomes of every assigned case.
Requirements
What you’ll need- Bachelor’s degree or equivalent combination of education, management and/or AOC.
- Minimum of three years’ experience as procurement organization clinical coordinator or two years in management and/or AOC.
- Advanced knowledge of human anatomy and medical terminology, organ perfusion, strong decision-making capabilities, and strong attention to detail.
- Remain current on all LifeLink and OPTN policies, CMS regulations, and relevant state and federal laws.
- Excellent verbal and written communication and customer service skills.
- Ability to work within a high-paced and elevated stress environment due to the nature of work involving death and dying causing emotional and physical stressors.
- Ability to prioritize remote work (computer and smart phone) to accomplish the goals for all active donors and referrals with the goal of meeting the needs of all stakeholders.
- A collaborator who thrives in a mission-first environment.
Benefits
Comp & perks- COMPANY PAID Medical, Dental, Disability & Life Insurance
- Generous COMPANY PAID Pension Plan for your Retirement
- Paid Vacation, Sick Days & Holidays
- Growth opportunities in a mission-driven, high-impact nonprofit
- Work with purpose, knowing your efforts directly touch lives
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
human anatomymedical terminologyorgan perfusiondecision-makingattention to detail
Soft Skills
communicationcustomer servicecollaborationorganizational skillscritical thinking
Certifications
Bachelor’s degree