Administrator on Call

LifeLink Foundation

Remote Administrator-on-Call ensuring effective donor assessment and coordination for LifeLink Foundation. Supporting recovery services and collaborating with medical professionals in a stressful environment.

Posted 5/6/2026full-timeRemote • Alabama, Florida, North Carolina, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

As a Remote Administrator-on-Call (Remote AOC), you will directly contribute to LifeLink’s life-saving mission.
The Remote Administrator-on-Call (Remote AOC) supports recovery services staff by overseeing activities related to donor assessment and recovery.
Activities requiring direct oversight include, but are not limited to, identification, evaluation, approach, clinical management, allocation, recovery, and overall coordination of donor-related actions.
Works with a team of AOCs providing consistent oversight utilizing evidence-based critical thinking, organizational policy & procedures, and regulatory standards/requirements.
This position focuses on quality and process improvement throughout the donation process and safeguarding all pertinent documentation and information.
Ensures all relevant information is provided within different electronic platforms in a timely and accurate manner to all internal and external stakeholders with the goal of providing successful outcomes of every assigned case.
In addition, the R-AOC collaborates directly with the scheduled Medical Director on Call (MDOC) and all required consultations/resources available (i.e., infectious disease, medical examiner/coroner liaison, transplant center professionals, AOC/EOC Communication Guidelines) to ensure the safe assessment, allocation, and transportation of suitable organs.

Requirements

What you’ll need

Bachelor’s degree or equivalent combination of education, management and/or AOC.
Minimum of three years’ experience as procurement organization clinical coordinator or two years in management and/or AOC.
Advanced knowledge of human anatomy and medical terminology, organ perfusion, strong decision-making capabilities, and strong attention to detail.
Remain current on all LifeLink and OPTN policies, CMS regulations, and relevant state and federal laws.
Excellent verbal and written communication and customer service skills.
Ability to work within a high-paced and elevated stress environment due to the nature of work involving death and dying causing emotional and physical stressors.
Ability to prioritize remote work (computer and smart phone) to accomplish the goals for all active donors and referrals with the goal of meeting the needs of all stakeholders.

Benefits

Comp & perks

Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

human anatomymedical terminologyorgan perfusiondecision-makingattention to detail

Soft Skills

communicationcustomer serviceorganizational skillscritical thinkingability to work under stressprioritization

Certifications

Bachelor’s degree